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December 2023 by G H
Phone system for the pharmacy is the most infuriating thing I have ever used in my life.
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December 2023 by Jim Bridger
they make getting your prescription extremely hard
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August 2023 by Matt Massari
I witnessed one of the older employees there (longer grey hair and glasses) talk to a new hire like he was worthless. I don’t know the new kid from a hole in the wall but she was extremely rude to him and did it right in front of the customers. She should not be in customer service.
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July 2023 by Gail Tammy
My experience with CVS
has never been great but a little tolerable. Staff is cold not personable. Front end person had a condescending tone. Not polite at all. The Pharmacy’s phone service was also “say it” so I can go on to the next call. The gentlemen who I spoke to on the phone sounded like he didn’t want to be bothered. I could not hear him mumbling so when asking him to speak little bit louder because I have hearing aid’s he continued in the same tone. This was the same person when I went to pick up my prescription had a nonchalant attitude I felt like he could care less. Overall, I have never had a good experience at any CVS I had visited, Massachusetts, Connecticut, and Florida. I have to use them now because I am unable to find an another drugstore convenient to get to. I don’t know is there help for this company? Many have the same feelings about CVS “ the neighborhood store”. Thanks for asking for feedback.
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May 2023 by James Demastrie
Store needs to be shut down or get a new management team and staff because the people here have no care in the world for the general public they serve and apparently don't like to do there job so I say shut it down.
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November 2022 by Kimberly Loring
Every time I call, no one answers all I get is a recorded voice about flu shots. This place is useless
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November 2022 by Emma Rush
Prescriptions are quick to pick up, clean and a big selection but they do not pick up the phone.
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September 2022 by Tammy Charles
My experience with CVShas never been great but a little tolerable. Staff is cold not personable. Front end person had a condescending tone. Not polite at all. The Pharmacy’s phone service was also “say it” so I can go on to the next call. The gentlemen who I spoke to on the phone sounded like he didn’t want to be bothered. I could not hear him mumbling so when asking him to speak little bit louder because I have hearing aid’s he continued in the same tone. This was the same person when I went to pick up my prescription had a nonchalant attitude I felt like he could care less. Overall, I have never had a good experience at any CVS I had visited, Massachusetts, Connecticut, and Florida. I have to use them now because I am unable to find an another drugstore convenient to get to. I don’t know is there help for this company? Many have the same feelings about CVS “ the neighborhood store”. Thanks for asking for feedback.
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September 2022 by Natalya Benko
Very nice place.
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October 2021 by Jacq W.
I have used cvs for 21 years. I moved to north Adams and had my meds sent to this branch I regularly have to wait on hold for 30 min or more. I have waited for 40 min and gotten ( accidently). Disconnected. Many times when I finally do speak to someone they are rude and gave no clue what they are doing . I can without a doubt say this is the worst pharmacy I've ever had to deal with!!! Unfortunately the only other pharmacy near me is Walgreens sooo that is what I will do . I am waiting for my refills to run out so I can switch . Do not use this pharmacy. It will eat away at your life prescription by percsription .
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September 2021 by Emma Bourassa
My daughters script was put in by dr. I went in to pick it up 3 days later and it was not filled was told it would be about 45 mins before it would be mixed and ready. I could not get back till the next day and it was still not filled had to wait 30 mins for the pharmacist to mix her liquid medication. Once I finally got it I went home opened the bag and they had given me the box for the pharmacist. I waited for no reason cuz I had to mix her meds myself! The box clearly states that is is for the pharmacist. I we’ll never have another script filled here again! I am irate with the whole situation!
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August 2021 by Cassandra Cramer
I went in to get my second COVID vaccine. I hadn’t realized that I needed to make an appointment, which is fine.I just had a few questions. I asked a girl who works in pharmacy and she was incredibly, incredibly rude. I never went to the appointment because of how rude she was. I won’t deal with them ever again.
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July 2021 by Holly Rolnick
Never have meds ready, never have enough staff on to handle the overload of new costumers they took on from other closing pharmacies . They need to put more cashier on so we don't need to pile up during a pandemic!
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July 2021 by Minnie Báez Vàzquéz
I love it ,they are great and nice people.
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June 2021 by All4Kids FunStop
Instead of coming 1 time for 1 prescription you gotta come 5 Then you still got to wait 2 Hours That's There Expedite service, I will be dead if I ever need heart meds Makes no sense If prescription overdue insurance will cover fill it, so unnecessary .
