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April 2024 by Jillian B.
They did an incredible job tailoring my wedding dress. Fully tailored in just under a month. My dress was a size too large for me and she made it hug my body in all the right ways. I am forever grateful and I highly recommend!! Very professional and expert at what she does :)
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February 2024 by Sebastian Baverstam
They forgot our appointment! Very disappointing!I’m editing my review in response to the business owner: That we were not in your database is not consistent with what you told us on the phone after we left, which was that we didn’t specify the correct dress type and therefore you didn’t have the correct person in the shop. I don’t wish to elaborate further on a public forum, but I believe in upholding honesty. I’m sure your work is high quality, please take responsibility for a mistake instead of providing conflicting excuses.
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February 2024 by Tanya Miller
Very professional friendly service
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February 2024 by Chaya B.
I finally got my item back, it was my decision to have them hold it for a month. Really nice quality work they do from the small jobs to couture. I want to give a special shout out to Rose, she was incredibly helpful to me. I also met the owner, who by chance also owns Towne Cleaners. 189 Grove st Chestnut Hill, MA 02467. I would recommend this business. The prices are inline with competition, with great customer service. I always like to work with companies, locally, to find this quality of work and Customer Service at this day & age, I Think is a hidden gem .
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January 2024 by Katelyn Cotter
I don’t leave this poor review lightly! I feel badly but I do feel compelled to share my experience.I used Yelena Couture for my October 2023 wedding dress alterations.I bought my dress at a nearby shop and Yelena was recommended.My dress was a deep V in front and back and had sleeves.Presenting concerns- it was a little big in the waist, needed to hemmed and bustled, and the chest was too big/didn’t sit flat against my body/exposed me as I moved around.I was told at the initial visit this was all doable, it was a positive experience and I felt like I was in good hands.At the second visit, I was really happy with the waist and hemming. The chest was still not fitting right and I was told more tweaking was needed.A the third and final visit, a few weeks before the wedding, the chest still wasn’t fitted. I’m not sure how to explain it- just that as lifted my arms/moved my body it would lift up and expose my chest easily. It also was sliding off of my shoulders, which it hadn’t been doing previously.I shared my concerns and was told there wasn’t much more to do and to try body tape. I feel body tape is totally reasonable for minor adjustments and feeling extra secure, but this felt more than body tape (especially for the cost etc.). I left feeling really defeated.I bought all the body tape I could find (toupee tape works best). Ultimately, I taped as best as I could. It would work for a little while then need to be re-done. I was really aware of it and overall just felt like it didn’t fit how it should.I do feel like for the cost of alterations and for it being a wedding dress it really should have fit properly.If it wasn’t able to be done or if a mistake was made, I wish it was handled differently.
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October 2023 by Jacqueline Bateman
Rose altered my ceremony and reception dresses. She very adeptly fit the bodice and shoulder straps to my chest measurement, and the bustle was easy to manage and hardly noticeable, and the hem was the perfect length. For my reception dress, she went to 5 different stores to make sure the lace she added to the bottom matched perfectly. Appointments were quick, but I never felt I was being rushed, only that Rose doesn't need very much time to work her magic. I cannot recommend her enough!
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October 2023 by Donna White
I brought my daughter to Yelena after another tailor told us she was unable to take in all of the intricate, beading and lace on my daughters wedding gown. Yelena reassured us and was so easy to work with. Her work was exquisite! The gown is absolutely perfect and my daughter is going to look like a princess on her special day!Service: Alterations
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July 2023 by hcgc16
I had a great experience getting my wedding dress altered at Yelena Couture. Rose was professional and fast and the services were reasonably priced. When I got home after picking up the dress, I noticed that a small bit of lace was coming out of one of the seams (a small issue, barely noticeable but I wanted to fix it). I called Yelena Couture and Rose apologized and handled it very professionally. I went back the next morning and she fixed the issue in 10 minutes and gave me some extra thread in case anything else happens to the dress (the material on the bodice is delicate). The final result looks fantastic, I can't wait to wear my dress!Service: Wedding gown alterations
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July 2023 by Helen Clapp
I had a great experience getting my wedding dress altered at Yelena Couture. Rose was professional and fast and the services were reasonably priced. When I got home after picking up the dress, I noticed that a small bit of lace was coming out of one of the seams (a small issue, barely noticeable but I wanted to fix it). I called Yelena Couture and Rose apologized and handled it very professionally. I went back the next morning and she fixed the issue in 10 minutes and gave me some extra thread in case anything else happens to the dress (the material on the bodice is delicate). The final result looks fantastic, I can't wait to wear my dress!Service: Wedding gown alterations
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June 2023 by Rachel B.
Rosie and everyone at Yelena couture are amazing. You are paying for quality craftsmanship. She has tailored everything for me for a year and I trust no one more! She is the best!
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October 2022 by Isma I.
I had 3 suits tailored for a plethora of events (That's right, I said "plethora"), all on consecutive weekends. The staff was very attentive and responsive to my requests. Their COVID protocols made me feel safe in the space at all times. I was very happy with how the suits turned out and will be going back in the future!
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October 2022 by Alison B.
When I got married this summer, Rose did my wedding gown fittings. She was so lovely to work with and did an amazing job hemming the length, creating my bustle, taking in the waist, and making my gown's sheer sleeves fit just right. Rose also did my mother-in-law's gown. We would absolutely recommend Yelena Couture for any tailoring and alterations! Thank you, Rose!
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September 2022 by Marissa Martin
I had an amazing experience here! I brought my wedding gown to be altered, and they did an incredible job. I am very pleased with the finished result. On top of that, service was friendly with fast turnaround and reasonable prices! I’ve already recommended this shop to two other people and will definitely be back in the future! 5 stars!Services: Formal wear tailoring
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September 2022 by Sophie Cranin
The team at Yelena Couture did such a wonderful job with my wedding dress! They were attentive and caught some things that even I didn’t notice. I appreciated their attention to detail, and my alterations were done perfectly, even on the delicate illusion mesh and appliqués.
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August 2022 by Diana Blidarescu
They did an amazing job with my wedding dress. Would highly recommend for all your bridal needs!
