Watches near Newton, MA

“I gave my fiancé some ideas about the ring design and stone that I wanted, and then he worked with Tim to create the final product so that it would be a surprise to me. The ring is absolutely gorgeous-- I still find myself looking at it all the time and it has been weeks since the proposal! The ring is more lovely than I even imagined, which I am thrilled to say since I plan to wear it forever! Thank you Pageo and Tim for making my vision an even more beautiful reality!”

“We have been customers of this local establishment for nearly two decades. Nearly all of our requests have been to replace batteries in watches. Never has there been a problem, which some reviewers seem to have experienced.One fine mechanical watch, a Breguet, was brought to Mark and Nina after the person who sold it to us "pre-owned" could not repair it after two attempts and nearly $1000 in charges. Mark correctly assessed that such a watch should be shipped to the factory in Switzerland for proper repair. That was handled expertly by them and relatively promptly, considering the backlog at the factory, and the charges, while more than $1000, were quite reasonable. The watch has functioned perfectly since that time. The most demanding request was for Mark and Nina to tackle our nearly 50 year old Atmos clock. Repairing these amazing devices, which are the closest thing to a perpetual motion machine, is not for the faint hearted, but Mark is an expert. Indeed, his repair was faultless the first time and it has stayed so for quite a long period. Again, the charge to repair it was far less than that quoted at the Longines service facility in Texas. Mark often has a number of used Atmos clocks for sale, so it's quite obvious that he has extensive experience with their delicate mechanisms. In summary, I am sorry there are reviews posting negative experiences by others over the years. I felt it only fair to indicate that Nina and Mark, in our opinion, are completely honest and very fair in what they charge for their work. We truly appreciate such fine service!”

“Could not recommend EB Horn Jewelers enough ! I was in urgent need of a ring resize and they were incredibly helpful and kind. High quality and efficient service in a lovely and supportive atmosphere - a huge thank you to everyone there!”

“Came here because I liked the pink face seikos. Nina and Garett were both super informative and friendly telling me all about the different materials and history behind the company and ultimately helped me buy my first watch. Thank you both!”

“Outstanding Service from Alex Magne and PeterI want to express my sincere appreciation for the exceptional service provided by Alex Magne at Watches of Switzerland. From the moment I stepped into the store, Alex exhibited unparalleled customer service and professionalism. He patiently guided me through various watch options, sizes, and took the time to educate me about the PRX by Tissot. What impressed me the most was his willingness to let me explore at my own pace, ensuring I made the right choice. Additionally, Alex introduced me to Peter, the sales rep who assisted with the purchase of my gold PRX automatic, which I absolutely love. Thank you, Alex, for your dedication and expertise in making my watch-buying experience truly enjoyable!”

“Walked in after seeing the reviews and not knowing what to expect. I needed multiple pieces of jewelry repaired & adjusted and they had them fixed & cleaned in a timely manner. Extremely professional and honest with exceptional service! I am beyond impressed and will be a returning customer!”

“Ronen was a delight to do business with this morning. I came in to sell a Krugerrand my father gave me 30 years ago! Ronen educated me on how gold bullion value is determined and on the factors involved in buying and selling it. I left confident that I received a very fair payment for my coin from a very honest and professional business owner. From the great reviews here, I guess a lot of you agree with me!”

“This was my first time at their new location since they moved from the mall. The store is so big and lush. And again, Mike was such an amazing and friendly sales associate. He remembered something I told him months and months ago. He made my experience so enjoyable and I just really like talking to him. He makes me feel comfortable and does not pressure me into a decision.”

“I recently completed my first transaction with EWC, A fantastic Rolex 116600. I saw the watch on line, and made one phone and Tony, who was a real pleasure to deal with. Thank you”

“I brought in an antique ring in to get it resized. The ring's intricately designed, so I was initially hesitant to do any work on it because I didn't want it to change the look.I was blown away by the quality, care and craftsmanship that went into this job. I felt so comfortable knowing that the ring was in good hands. The resizing was seemless and now I can wear it all the time.I am so happy to have found GVS! I plan on bringing more pieces in soon!Thank you again!!”

“It seemed unlikely to me that this place could be as good as all the reviews say, but it really is. I brought in a clock and a watch that weren't running. Chris was incredibly knowledgeable and honest about what he could do to try to fix the clock, what parts he would need, and how much it was likely to cost. He was also very forthright in saying that if it were his clock, he probably wouldn't bother. He took some links out of my watch for a very reasonable price, and he let me know that it didn't need a new battery; it just needs to be worn in order to self-wind. (I did--and do--feel like a bit of an idiot, but that's obviously on me, not him.) I saw Chris and Christine helping other customers in an equally honest and helpful manner. Three thumbs up for Watertown Watch & Clock Repair!”

“Joseph Gann Jewelers is the best. We have worked with Matt Gann since 2010 on 4 rings: An heirloom blue sapphire and a ruby that were each set into pre-existing settings and (a decade later) a tourmaline and white sapphire that were set into custom mounts. Each of these rings is beautiful and the finished product suits each stone perfectly. I cannot say enough wonderful things about working with Matt Gann: He is the epitome of trust and courtesy; we have never felt rushed through the selection process; and when we brought in less conventional gemstones for setting (a huge tourmaline and a white/blue-gray sapphire) there was a great feeling of collaboration and mutual respect. Without needing to say much, Matt understood our vision as well as each gemstone's unique properties. In other words, he allowed/allows everyone to shine! I receive tons of compliments on my tourmaline ring (from 2021) The setting had to be designed and made from scratch to accommodate the stone. The result is stunning. The design is Joseph Gann, and it's perfect! Don’t be afraid to go custom! It’s worth it! When we picked up our most recent collaboration earlier this month (a white sapphire ring in an art-deco style) I was overwhelmed with joy…it was gorgeous and much more opulent than I expected for a simple setting (hard to capture in photos). I wear all four rings from Joseph Gann on regular ‘rotation’ and with each one so different from the other, it’s hard to believe that they come from the same jeweler. However, there is one thing common to them all: Outstanding Quality. We are so pleased to have Joseph Gann as our jeweler and look forward to working with Matt Gann again in the near future.”

“I would definitely rate my experience at Cambridge Jewelry a five. Jim was extremely helpful and answered all our questions, without hesitation. My fiance and I are extremely pleased with our purchase. We will be back for sure. I tell everyone I know, who is looking for jewelry, to go see Jim.”

“I had such an amazing experience working with Donna and Susan. They took their time teaching more about the pieces and creating something custom I would like.

They also helped me pick out a wonderful piece for my niece in her mid-20s. Wonderful customer service. Treated with respect and kindness. I’ll quite certainly be back.”

“extremely good experience, they go the extra mile to make sure every customer feels welcome, informed about the brand, and leaves satisfied. Mathew Moser, the store manager gave me a great experience and I will be back soon. 10/10 recommend”

“Excellent service and professional staff. Alex was amazing and very knowledgeable. Will look forward to return for more time pieces. Nancy is extraordinary manger who is kind, caring, and knowledgeable of time pieces.”

“Adjusted (shortened) my Laco fleiger stainless watch band for $15 while I waited. Friendly, quick and good at his job. Have had quartz watch batteries replaced here in a similar quick and reasonably priced way. Highly recommended!!”

“I met with Alan to sell some old unwanted jewelry. He was very professional and knowledgeable. I was pleasantly surprised that he gave me a very good price for my unwanted pieces. There was absolutely no nickel and diming which was great.”

“I bought my first Rolex ever, from Anthony at the Luxury Watch Connection and I could not be happier with my purchase. I highly recommend the place. Anthony is a great guy who not only sells great watches but is also very generous with his knowledge about them. Thank you Anthony, great job.”

“I’m highly satisfied with my experience at Village Watch Center. I interacted with the owner, Avi, and Justin, who is a sales associate. I brought my Lassale in to be serviced and it came out great. While looking at the collection of watches, a Rolex with a blue dial caught my eye. I returned to shop for Valentines Day and purchased a beautiful 14K YG diamond cross necklace for my girlfriend that she loves. I also brought her in to remove some links from a new Longines purchased online. I included pictures of the aforementioned items along with some of the other watch offerings at the store. Avi is very helpful, knowledgeable, and communicative. Highly recommend and great experience!”

“I have had three repairs done here over the last five years. All three have been both pleasant & professionally handled experiences: from estimate, turnaround time, reasonable pricing, and of course, quality of repair. And as a bonus: this is a locally owned business and not part of a chain operation. Highly recommended.”

“What an awesome experience. Aliane was very professional, knowledgeable about the brand we had an awesome conversation. If you love horology and would like to know more about the brand don’t hesitate to go in there.”

“I had a nice conversation on watch collecting, grail interest, the history and business of AP at the Boston boutique. Got to know a lot about stories behind specific models.The vibe was very welcoming and I’m looking forward to have business with you guys in future.”

“10/10 recommend, Jared is amazing! We got our engagement ring here and it's absolutely perfect in every way. Their products are so unique and beautiful, service is always phenomenal. Can't wait to go back and get our wedding bands here!”

“I worked with Susan, who is definitely the most knowledgeable person I talked with on my watch search. Visited Shreve, Crump & Lo twice and purchased on my second visit.First visit, I shared a little about what I liked and had seen elsewhere. Susan brought out a variety of watches in multiple price ranges. This visit was so important as it helped me decide how much I was willing to spend. Susan also got to learn what I was looking for.In between my two visits, Susan texted me a video of a watch she thought I'd love. I scheduled an appointment to come back and in fact she had it spot on. This watch is/was perfect and I purchased it on my second visit! Still though, on my second visit, Susan was very patient as I tried on multiple watches.This was such a positive experience that I will be a lifelong customer.”

“This store is awesome and people working there are true professionals and very kind!I’m a big golf fan and I wanted to find a right rangefinder that would satisfy my needs!Sports and Gadgets helped me choose the right one!The staff is knowledgeable and friendly, they answered all my questions and believe me, I ask a lot!!They were a true find, I didn’t know they were around a corner from my place!Placed my order online, showed up to pick it and voila, I have it!Thank you guys, you’ve got an awesome place!”

“Swarovski has always impressed me with their high standards of how they treat customers, and today really confirmed that for me. They have my whole heart here at Swarovski Prudential Center. They are genuinely kind, want to make your experience positive, and will go above and beyond for you. Thank you Swarovski Prudential Center!!! I’ll be back many many times ??”

“DeScenza is a fine example of customer service with the family feel experience. With a great variety of ready to wear pieces and gift wear for any occasion! No other place I would trust!”

“Lux Bond & Green has been a part of my family's life since I was a boy growing up outside of Hartford, CT. It was our destination when we wanted a loved one to know just how special they were to us -- - engagement rings, wedding bands, wedding day pearls, diamond earrings for that special anniversary -- I always turned to Lux Bond for their help in finding the right gift. And nothing announced a present more elegantly, than a beautifully bow-wrapped box from Lux Bond & Green.We have always had quality experiences when working with the Lux Bond staff, but our past several experiences with Karen Blum have set a new standard in customer relationships, not just at Lux Bond, but for all fine retailers. Her enthusiastic and tireless support is unmatchable, and she offers her experienced advice in such a warm and graceful manner that one believe's they are working with a dear friend. I thank the owners of Lux Bond for employing a concierge jeweler that truly understands the meaning of "concierge service" and provides it at the highest level. She not only represents Lux Bond brilliantly, but her partnership with her customers is remarkable. Thank you, Karen for another extraordinary experience -- my wife is in love with her ring -- months in creation, you delivered perfection. Thank you again, and cheers to you for all your help.”

“I went in to fix my gold chain after the clasp broke and Theodore fixed my chain in 5 minutes and it didn’t cost a thing! Nicest guy there is. Thank you Theodore!”