“I have been going here for years and I can't imagine going anywhere else. When I moved away from Newton, I was legitimately terrified of trying to find anywhere that was even half as good as these guys. Sam and Scott are easily two of the most pleasant people I have ever interacted with. They're knowledgeable and truly want to help their clients - not screw them over financially.
They'll tell you what's going on with your car and explain what your options are - explaining the purposes and reasoning. And unlike some garages, they'll tell you when work isn't necessary or when it can be put off - because they are good people.
When my car reached the end of its lifespan and it was time for a new one, I called up Sam, who goes to auctions often for their used car inventory, told him my budget and what I was hoping to find right down to the color (black cars mean better car cookies in the summer). He found one that matched the description perfectly, within the price window, and within a week I was trading in my old car and purchasing the car I have now, which I absolutely adore.
They're professional, honest, hard working and they get to know each person. I cannot speak highly enough about these guys, but I can say for certain if you're looking for a place that will treat you like a person who matters (regardless of car knowledge) and provide exceptional service - look no further. OTG is here for you.”
“My car got dinged in Market Basket at 4:45 on a Friday afternoon. Driving home I noticed a detail business right near me had activity. I got an appraisal AFTER 5 PM on a Friday and I brought the car in on Monday morning. Christian the son exceeded all expectations. I honestly thought we agreed on fixing the ding and doing a small interior job --the seats--but not only did he detail the outside, he detailed the inside. The car was ready Monday at 4 pm. I was blown away by how hard he worked. Worth every penny. I could not recommend them enough.”
“I offer a massive thanks to Stan, his wonderful team including Sonia, and Matt, for exceeding my already-high expectations when they helped me to get me into the car of my dreams a couple of months ago. This was my first time buying a car remotely, but any nervousness I had about the process, was met by and easy to reach attitude from the company's owner Stan. The car was extremely well detailed but he and his associate Matt were diligent about providing a few more details for me. When my wife and I flew in, we were taken in warmly by Sonia and Matt, who stayed quite late to see us but wanted no special credit for it. Matt touched up every little detail of the car for us as if it was his own. You can tell he's a big enthusiast who loves what he does.
Your money will be well-spent here, and you will be treated professionally and with kindness. Thanks again, Newton Auto! I'll see you when we're due for the next one!”