The UPS Store #1522 in Newtonville is known for its excellent customer service and helpful staff. Customers appreciate the friendly and welcoming atmosphere, especially thanks to Tom, who consistently makes visits smooth and pleasant. The store offers expert packing, shipping, printing, document finishing, and services like mailbox rentals, notary, shredding, and faxing. Many customers choose this location over closer options because of its reliable service and knowledgeable team. Tom is often praised for his helpfulness, attention to detail, and positive attitude, making even complex or large packages easy to handle. The store’s convenient location across from Newtonville Pizza makes it a popular choice for those seeking a trusted and efficient shipping and mailing experience.
i love this store. the man who works at the front desk, i’m not sure of his name but he has a buzz cut… he consistently goes above and beyond to help and he makes what can often be a huge hassle into such an easy experience. thank you!
August 2025
Best UPS I’ve ever been to - will be commuting a bit farther to use this specific UPS preferentially, the customer service is that good!
August 2025
I went to this UPS (bypassing one closer to home) because of the excellent reviews. It didn’t disappoint. Tom, in particular, was very helpful in figuring out the best way to get my art piece to the UK. He wrapped it beautifully and securely. I went back again with another package today! Highly recommend.
