-
January 2024 by Amy L
I wanted to like this place but today was a pretty poor experience. we took our 3 year old niece for her haircut. For starters, we felt extremely unwelcome here and felt more like a bother than a customer. Considering there were 3 employees and one child getting their haircut I was shocked at the attitude we got. I can understand if they’re busy… but they were not.To make mattes worse, they used a brush on her hair… a very unclean brush. I must say this was a disgusting process. Unsanitary standards especially in a childrens hair cut establishment is not only wrong but helps to spread lice. The woman only took five minutes to cut her hair, offered her an uneven haircut. If the customer is saying it is uneven, you shouldn’t argue with them and simply fix it. Way over paid for this. Will never be coming back again. Also, I suggest perhaps passing by with a broom more often.
-
January 2024 by Ramya ravi
Terrible experience. The stylist screwed up my child’s hair and said “oh now you have to let it grow back and also said it happened because she moved “. I’m sorry you cut her hair in less than 5 mins without even letting my child settle down. Just give them 2 mins to settle down . This was awful. Never coming back here again. She also rudely told us not to take back home the toy my child was holding.. are you serious? We are not stupid we get that. She was just holding it. This was a bad experience. No comments on other stylist who could be nice but she definitely wasn’t.
-
January 2024 by Naren Roy
I found the stylists extremely rude especially the ones on weekdays
-
January 2024 by Katya Migacheva
Really disappointing experience with our son's FIRST haircut today. It was VERY rushed, zero help in making it easy on the little guy; the stylist didn't even use water on his tangly hair and just combed very roughly through tears. Very much regretting choosing snip-its for this first haircut experience! ?
-
December 2023 by Alethea Wait
We used to go to another location which was awesome. Dad took them to Needham today. The stylist here ruined my daughter’s hair. The cut was so bad (uneven lengths, blunt bangs, flaps in the front and unsalvageable in the back—legit a triangular chunk removed). I had to go somewhere else to get it fixed. The pic below is -after- it was fixed. Nope. Don’t go here. Stylist: Sue Donovan.
-
November 2023 by Arsany Wagdy
The worst place you can do haircut for your kid in because of the person working over thereService: Haircut
-
October 2023 by Yasmin Wizman
Had haircuts to all my 3 children there last week. Kelly was great. Patient. Great hair cuts as I wanted. And of course the trits in the end are fun.
-
October 2023 by Alan Dagesse
Fun little place for a toddler haircut. Crazy it’s $30 (after tip) for a 90 second haircut. Besides the prices it was good for our two year old
-
October 2023 by Ashmita Gupta
My 2 year old son just got a haircut and we were utterly disappointed with the demeanour of the staff member. It felt she just wanted to finish the job without any consideration for the comfort of the child. Despite me asking the hair dresser to give my son a moment to settle down, she didn’t care but just went ahead with the hair cut which was also sub par. If you guys advertise that you specialise in children’s haircut then you should live up to the claim.
-
July 2023 by Claudya Vanesa
We just relocated here and my daughter is always terrified to cut her hair and she is a big 9yo. She is very sensitive when her hair got touched. We met Debbie for the first time. I can’t say enough about her patience, support and her way to get closer to my daughter without pushing her or stressing her out. We came back second day to cut her hair short and Debbie’s flexibility and kindness really something that you can’t find easily out there. Thank you Debbie for making my daughter looks even prettier :) we will definitely come back regularly in the future.Service: Haircut
-
June 2023 by Lilian Rabello
I just moved to the area and drove 20minutes to get to the Needham location assuming I would get an excellent experience for my 20mo old toddler. This was his second time having a haircut. I asked for a trim and he ended up with his hair chopped. She was clearly in a hurry and I didn't realize how horrible it looked until we got home with his hair thoroughly dried. He will be attending his brother's graduation with a hole in his hair now. I reached out for a refund and still waiting for someone to get back to me.
-
June 2023 by Elisabeth Bullock Ward
Sue did an amazing job on my son’s first haircut! She knew exactly how to cut his long, curly hair to make sure it looked fresh and healthy, without chopping off too much. We will definitely be back!
-
May 2023 by Sydney Henderson
Tanisha is wonderful. We have been to her three times now and she is always very friendly and patient.Service: Haircut
-
May 2023 by Tom Burke
Tanisha is amazing! She is the only person our 5 year old son will let cut his hair! She is both a calming influence on our children and gives a great hair cut, every single time! She truly listens to what we want and always makes our little boy and girl happy! We are so lucky to have her in Needham!Services: Haircut
-
April 2023 by Elsa Martinez
Debbie was great! Took her time and gave my son the cutest first haircutService: Haircut
