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May 2024 by Lindsay P.
Sue D was amazing. Highly recommend, especially kiddos with sensory issues. My son looks great. Thanks Sue!!
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April 2024 by Lily ..
We came with our 1 year old son for his first hair cut with Sue D. She was impatient from the start (it was her last haircut before closing although we were there 3 min before our scheduled time) and was so aggressive with my son's 5 min haircut. She just kept pushing his head around and around to get the haircut done asap. When I got home, there was a razor burn in the back of his neck from her aggressive haircut. Haircut itself looks pretty good, I won't lie. But the experience was terrible. Her comment was "don't worry; they won't remember." He might not but I do. Please do yourself a favor and don't go to her.
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March 2024 by Douglas MacConnell
I wish I didn't have to put such a poor review but I feel it's necessary , possibly for management to use to revamp this organization. My son (22 months), my one month old ( in carrier) and I showed up for his appointment today at 12 and was first greeted by receptionist with a rude demeanor. After getting rushed into the chair it seemed we were invisible to the stylist and were rushed right out. She did not pay any attention to my son or body language when she was cutting. Conversation was out of the question since she seemed more engaged with the stylist and client next to us. I could tell by my son's demeanor he felt the presence of his friendly advances being shut down and the same for myself. Didn't help either that we revieved multiple eye rolls during check out like we were an inconvenience. To feel ignored and like we were a nuisance for just being there is not only hurtful but a disheartening experience. Once again review is strictly to use hopefully for positive change.
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March 2024 by Ana Carolina Baratts da Costa
Terrible, I will never return to this place! She was rushing so much cutting my son’s hair that his neck got all irritated. I asked her to slow down and be more patient, but she said she is always fast like this. My son’s hair is uneven, with holes, I asked her to fix and according to her it was all even.. I’m super sad as tomorrow is his birthday party and I have nothing ro do now that the hair is too short.
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March 2024 by Albina Mammadova
if i could give 0 i would chose 0.now i need to take my son to another barber to get finish this because he looks silly .they don’t know what they are doing .Don’t go there don’t waste your money
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March 2024 by J. S.
DO NOT TAKE YOUR 2 YEAR OLD THERE! I made an appointment for 3:30, (after our little's nap), I walked in 8 minutes late and the woman behind the desk started barking at me saying "Oh no! We aren't taking appointments. We're done!" She didn't ask if we had an appointment, she just assumed we were a walk-in. I looked at my watch and said, "I'm only 8 minutes late for our appointment. You close at 4 and still can't take him?" She barked at us again and this time it upset my two year old who I was holding. While I was strapping my little into his car seat, I noticed the entire staff walking out at 3:45 and they close at 4. The woman there was rude, had zero compassion and only wanted to leave work early. If the women there don't want to work until 4, then don't allow for 3:30 appointments. Parents with young kids will always be a few minutes late because toddlers aren't always easy going no matter how far advance we plan things. We usually take our 4 year old there as well and they lost two costumers that day.
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February 2024 by Hanan Armaly
We are not going back there for sure!
Most of the people that work there are very very unfriendly! Can’t even understand how women like these got hired; they don’t care about the kids who are getting the haircut, they treat them as statues!!!!!!!!!
My son was talking to the women whose cutting his hair for 5 minutes saying he’s hurt and she didn’t listen or even care!!!!!!!
Don’t take your kids there!
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January 2024 by Amy L
I wanted to like this place but today was a pretty poor experience. we took our 3 year old niece for her haircut. For starters, we felt extremely unwelcome here and felt more like a bother than a customer. Considering there were 3 employees and one child getting their haircut I was shocked at the attitude we got. I can understand if they’re busy… but they were not.To make mattes worse, they used a brush on her hair… a very unclean brush. I must say this was a disgusting process. Unsanitary standards especially in a childrens hair cut establishment is not only wrong but helps to spread lice. The woman only took five minutes to cut her hair, offered her an uneven haircut. If the customer is saying it is uneven, you shouldn’t argue with them and simply fix it. Way over paid for this. Will never be coming back again. Also, I suggest perhaps passing by with a broom more often.
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January 2024 by Ramya ravi
Terrible experience. The stylist screwed up my child’s hair and said “oh now you have to let it grow back and also said it happened because she moved “. I’m sorry you cut her hair in less than 5 mins without even letting my child settle down. Just give them 2 mins to settle down . This was awful. Never coming back here again. She also rudely told us not to take back home the toy my child was holding.. are you serious? We are not stupid we get that. She was just holding it. This was a bad experience. No comments on other stylist who could be nice but she definitely wasn’t.
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January 2024 by Naren Roy
I found the stylists extremely rude especially the ones on weekdays
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January 2024 by Katya Migacheva
Really disappointing experience with our son's FIRST haircut today. It was VERY rushed, zero help in making it easy on the little guy; the stylist didn't even use water on his tangly hair and just combed very roughly through tears. Very much regretting choosing snip-its for this first haircut experience! ?
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December 2023 by John H.
Had a good experience with Sue despite our 2 year old toddler getting quite upset at the beginning. She was incredibly patient with the meltdown and engaged with our little one throughout the experience. I thought the haircut was decent for a squirming toddler. I didn't feel like the haircut was rushed given we started a few minutes late, and we were starting to cut into her lunch time. Lots of toys around as well so we stayed behind after the haircut for the little one to play. Not many options available on Sundays so we were happy to have grab a last minute slot online.
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December 2023 by Alethea Wait
We used to go to another location which was awesome. Dad took them to Needham today. The stylist here ruined my daughter’s hair. The cut was so bad (uneven lengths, blunt bangs, flaps in the front and unsalvageable in the back—legit a triangular chunk removed). I had to go somewhere else to get it fixed. The pic below is -after- it was fixed. Nope. Don’t go here. Stylist: Sue Donovan.
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November 2023 by Arsany Wagdy
The worst place you can do haircut for your kid in because of the person working over thereService: Haircut
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October 2023 by Yasmin Wizman
Had haircuts to all my 3 children there last week. Kelly was great. Patient. Great hair cuts as I wanted. And of course the trits in the end are fun.