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November 2023 by Day Grant
Amazing customer service. Handled my car problems with the utmost care and talked with me in detail over everything that needed to be done. Thank you so much team for taking great care of me!!
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November 2023 by Tanner Turley
The team at Pleasant Car Care did a phenomenal job repairing and maintaining my Honda Accord. Professional service, knowledgeable staff, clear communication, affordable, and great results.My car is running great! Thank you PCC!
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October 2023 by David Querusio
I’ve been going to Pleasant Car Care for years and have been pleased with their service in the past. This time was not so good. They used remanufactured parts priced like new parts, there was a discrepancy in price and need for an engine wash and when the service was done and I had the car for a day, the check engine light came on and the temperature spiked. I took it back and found no coolant in the radiator. After some debate as to the reason, it was filled and I left. After a month the car is fine with no issues.Service: Oil change
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October 2023 by Pamela G
This place serves with honesty and integrity. My A5 has been serviced here and I always pull out like I'm driving a new car. They go out of their way to keep me and my car in good condition and advising me on my future expenses. If you need any mechanical advice, Charlie and his team are the best in the area. I fully recommend.
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October 2023 by Toneva M
Called in to ask about an alignment job. The rep was willing to take me the same day but I needed to make an appt for the next morning. They were very respectful and exhibited the pleasant care and customer service in their name. I also enjoyed their waiting area equipped with reliable wifi. And really appreciated the integrity behind their service and pricing. It truly was a pleasant experience. Thank youService: Wheel alignment
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October 2023 by Richi Gentile
Place is the best. 5 stars all the way. I dealt with Sean and he haas my Q5 looking and running better than ever. Overall Great Customer Experience will be a long-term future customer.
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September 2023 by Klint Kairanna
I recently had the pleasure of visiting Pleasant Car Care for a brake inspection, and I must say that my experience was nothing short of outstanding. From the moment I walked in, I was greeted with a warm and friendly atmosphere, and it was immediately evident that I was in good hands.Eddie, who assisted me, deserves special recognition for his exceptional professionalism and friendly demeanor. He took the time to listen to my concerns and made me feel like a valued customer. Eddie walked me through the entire brake inspection process, explaining each step in a clear and understandable manner. What truly set him apart was his willingness to go the extra mile to ensure I understood the issues with my car's brakes. He even provided images of the problems, which proved incredibly helpful in visualizing the needed repairs.The efficiency and speed with which Pleasant Car Care handled my brake issues were impressive. They not only identified the problems promptly but also managed to fix them within a day, minimizing any inconvenience on my part. It's evident that this shop values its customers' time and strives for prompt and efficient service.Overall, my experience with Pleasant Car Care was exceptional, thanks to Eddie's professionalism, transparency, and friendly approach. I wholeheartedly recommend this establishment to anyone in need of automotive services. Their commitment to customer satisfaction and the quality of their work make them a top choice for car maintenance and repairs
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September 2023 by Jerry Wright
I recently visited PCC for some routine maintenance on my truck and the techs noticed some additional safety issues that needed attention. They made the repairs & Eddie gave me a great price. My truck is feeling the best it’s felt in awhile!
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September 2023 by Sam Wishnow
I went in for an inspection sticker and found out that my car needed to have some repairs done ASAP, not only to pass inspection, but to ensure my safety on the road. I didn’t have to wait for parts to be ordered or to have an appointment made for a later date, they were able to do the work on my car the same day. This really put me at ease, especially considering I needed to do some long distance driving that week. The guys explained what needed to be done and showed me pictures of the current parts that needed to be replaced. I really appreciated transparency that I was given, because that isn’t always the case when you bring your car to a mechanic you’ve never used before. The team at PCC is first class and extremely customer service oriented. I will continue to use PCC when I need car care service, and I’m more than happy to make the same recommendation to anyone else in the area.
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September 2023 by Mariko Sakurai
After calling 5 places (for a leak in car), Tim was the only one who said he would do a diagnostic. Ken then walked us through what they found and even adjusted the pricing accordingly. Staff and service were superb! So glad to have found them and definitely will be going back.Services: Air & cabin filter replacement
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August 2023 by Michael Amendola
I had a very positive experience recently at pleasant car care. Charlie, and the rest of his team are clearly highly knowledgeable in their craft. They were also very respectful towards me in regards to a death this past week in my family. I would do business with them again or recommend them to friends/ family in the future . Thanks again !- MikeyService: Battery
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August 2023 by Laura Meyer
Called in last minute- got squeezed in same day (yay) and work was; well how do I rate an oil and filter change ? I don’t know but can share that the crew there were terrific! Friendly- fast service-made sure I was taken care of and all together great! Recommend them highly! PS- I forgot a discount coupon I had and called them (after I paid-) they still applied it - no hassle! How nice? Nice!Services: Air & cabin filter replacement
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August 2023 by NC McAdams
I had an issue where my brake lights failed to turn-off. I did some basics and looked for a shop to make the fix. The friendly staff helped check me in. I received a call within the hour with details of the repair. I approved the repair and pricing. The car now works perfectly. Thank-you to Pleasant Car Care.
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July 2023 by Vadim
Low work quality, @ high cost, resulted in multiple returns to the shop, which appears to be busy with multiple cars, customers & operating like a well-oiled machine. The employees present themselves very personable, friendly & @ your service. The actual performance, however, is left much to be desired.
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July 2023 by Jeremy Aubin
The whole team at Pleasant Car Care is fantastic. I had a AC leak and needed rear breaks in my 3 Series done in 2 day window before the 4th of July. The team got it done and even worked with my warranty company to cover some of the repair for the AC leak.I worked with Sean throughout the process and was great. Charlie the owner really cares about each customer. Will be back!Services: Auto A/C replacement