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August 2024 by Denis Khmel
Just tried to call to get a price on a repair, they sent me to email to ask there ?♂️
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May 2024 by And Matt
My Daughter had an issue with her vehicle. The shop was great. Very honest and fair. Excellent customer service and communication. 04 Avalon.
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April 2024 by Pamela Richtmyer
Service was excellent and they were great to do business with.
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September 2023 by Anna Thornton
My favorite place. Fixed my Toyota engine light when no one else could, and continue to be great, honest, and a pleasure for years afterwards. My car is a member of my family, and I trust these guys 100%.
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May 2023 by Lin L
Scott is great with what he does and is a really kind person. He not only fixed our car multiple times at reasonable price, but was so generous in giving suggestions for other car repair needs that he does not offer. His recommendation always points us to super nice services and honest quotes. We are very grateful.
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May 2023 by Marisa O.
Incredibly honest, explained every detail and reasoning for repair or why I can hold off for now. I have never felt more respected as a customer. OTG is not looking for your money, they are just looking to help you. Repair was quick (completed that day) and location was accessible by public transportation. I will never take my car anywhere else for repairs! Thank you, Scott.
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February 2023 by Joe Crowley
I’ve been going to Sam at Old Time for close to 40 years. He’s an honest businessman and the people he employs are equally as great. Most everyone there is a longtime employee. That should tell you something.
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January 2023 by Ari K.
Just relocated to the area and needed a reliable mechanic for routine maintenance. Very reasonable, quick to get my car in and out, and the guys here are very friendly. Honest shop that doesn't try and tell you to get stuff done to your car that you don't need, unlike some of the bigger service centers at dealerships.
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November 2022 by Sonnet S.
A Toyota dealership told me that I needed new front struts and they were going to charge $1500. I took my car to this car garage for a second opinion after reading the Yelp reviews. The mechanic told me that while they were a little rusty, there was no safety issue and they didn't need to be replaced. Toyota made it seem like my car was going to fall apart if I didn't put new struts on my car immediately, My experience with this garage was consistent with all of the glowing reviews. I'm not from Massachusetts and I'm not Caucasian, so I'm not related to the owners or anything. I'm also a woman and any car-related business generally sees nothing but dollar signs when I walk in the door. This is a very trustworthy business. Thank you so much for taking a look at my car and giving me honest advice!
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September 2022 by Wee Chua
Great experience! Scott was kind, insightful, and really cares about the customer. 100% recommend
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September 2022 by James Scott
Excellent service. My go-to garage.
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May 2022 by William Kelly
Honest and reliable. Scott and Sam are very kind and decent people. Satisfied customer for well over a decade.
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December 2021 by Joju K.
Really a great garage. My car is always fixed right the first time at a very fair price. They make it easy to own a 9 year old car.
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September 2021 by Danielle T.
It was difficult for me to find a trustworthy car shop when I first moved up here. I don't even get this great of service back home- these guys are great. They were able to accommodate me while I had a crazy work schedule and they literally saved me from being broken down on the side of who-knows-what road in less than no time. Scott and all the other guys are timely, trusting and do an amazing job. I'd take my car here anytime. Thanks again guys!
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September 2021 by Anthony Piemonte
The best in Newton! Been going here for 20 years never needed a repair redone , they fix it and they fix right !