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May 2024 by Benjamin Robbins
Marcus is about the best men’s style expert I’ve met. Does an incredible job understanding my needs and finding the right stuff for me. Certainly not a budget option for clothes but it’s the best experience I’ve ever had and I’ve now been there repeatedly.
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May 2024 by EG M
I bought a made-to-order dinner jacket at Mr. Sid for my wedding. Unfortunately, my wife and I were not happy with the result when it arrived. Before ordering, the store did not have a physical example in stock to show us with the same collar and color, but we shared photos with examples of exactly what we wanted and were acknowledged that is what we’d be receiving. The jacket that we received did not look like these examples. It also arrived roughly two weeks before my wedding after we ordered it about ten weeks prior. I ended up having to make a last minute purchase at Ralph Lauren that worked well and did not use the jacket from Mr. Sid. It is still at the store.I complement the store during the purchase process - the staff was friendly and helpful and I bought additional pieces of clothing that were of high quality. Unfortunately, the store would not honor a return or store credit for any amount of the dinner jacket (only suggesting an unknown discount if I purchased more items), even though I wouldn’t be wearing it for my wedding. After many respectful requests in person, on calls, and over email since first seeing the jacket months ago, no sort of reimbursement or credit has been provided. It’s disappointing because Mr. Sid is a unique store and I would have been a long term customer and recommended friends here if there was a better customer service component after the sale.
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April 2024 by Alejandro Quiroga
I have been shopping at Mr. Sid since my first real job out of school when I bought my first dress shirts. They have made custom suits, blazers, and shirts for me and always take care to get the details right. Most recently I had the team at Mr. Sid make a custom suit for my wedding. I brought in a couple of pictures for inspiration of what I wanted. Barry and their Head Tailor, Dale worked with me to turn my inspiration into exactly what I was looking for. We used Ermenegildo Zegna fabric and created a gorgeous three-piece suit. They met all the timelines we had, considering I came in with less notice than typical.I could not be happier with this suit, and the beautiful shirt we had made as well. When your wedding guests comment on your suit, as much as your bride's dress, you know you did well.Mr. Sid is such a gem of a store. They have an amazing "old school" barber shop downstairs. Their selection of mens wear, and quality of brands they carry is second to no one in Boston. Need to get dressed up? Done. Need to step up your work wardrobe? Done. Need something casual for the weekend or a getaway? Done and Done. Furthermore, the staff is super approachable, knowledgeable, and attentive. they provide the luxury experience have been looking for. Come in, sip a bourbon and let Barry, Stuart, and the team help you step up your game.
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December 2023 by Kunjal Choksi
Great Selection of brands and fantastic customer service!!
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November 2023 by Ciaran Scheller
Pretty not great. This is not my biology teacher.
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August 2023 by Micah Nicol
Got a 3pc tailored suit that I was looking forward to adding to my collection for some time. Sad to say that Mr. Sid was not the right choice for my wallet. At their lowest price point (~$2.5k), Mr Sid is NOT a true bespoke suit shop, despite the impression I received from their advertising. Suits are ordered from a personalized template in Italy and then altered to fit just like could be done with any off-the-rack SuitSupply (only with the added cost of transatlantic shipping). By my metrics, a similar garment and experience could be procured for less, especially in another region of the world (this would be without the added benefits of being part of the Mr Sid family).Any hitches in the process of designing, ordering, payment, fitting, etc felt as if it was my fault. For instance, I asked for the rise to be let out, only to be talked into it being "good enough" because it wasn't "uncomfortably high".In the end, I'm a bit unsatisfied with the end product's fabric quality and fit (two non-negotiable factors for me), but I do like the design choices I made. My Suit is full-canvas with Italian fabrics, so I'm hopeful for its longevity. Mr Sid has a reputation for maintaining the suits they sell, so I can't foresee this being an issue.I would take the opportunity for a return in a heartbeat.That said, thank you to Moussa, Joey, Dale and the whole team for working with me while I was in the shop. I really appreciated the candor and advice.
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June 2023 by Edward Harrahy
The salesman I spoke to seemed to only care about how fat he could gauge my wallet was with questions about brands and how much I was going to buy. Once he knew what I wanted was a singular custom piece it seems he lost all motivation and there was no follow up by email.
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May 2022 by Thomas Cashman
I wish I could give this place zero stars to convey my utter disappointment in Mr. Sid. I purchased a suit for a wedding which required fitting. I gave the sales associate a clear date for which the suit needed to be completed. The sales associate agreed it would be ready, but expressed surprise during a follow up call. He then recommitted to delivering the suit on time and promised to ship the suit to the wedding destination. When I called to get the tracking number, the sales associate informed me they never shipped the suit.Ultimately, Mr. Sid failed to honor their delivery commitment for which they had weeks to fit a suit. Unacceptable. What a terrible business, leaving a customer without a suit and failing to inform them so the customer could plan for an alternative option.
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March 2022 by Florent S.
Such a bad customer experience while shopping there. Went there for some Paraboots to replace my Mephisto: service was so bad and inconsiderate. Also looked at leather travel box for my Swiss watches: did get some info but all what was done is to go on the internet. I do not drive more than 30 min to a stores to see some sellers searching on the web, I can do that from home. Oh, and searching on the web should not be called looking in the catalog. You are misleading your customers. Will not get back in that store. Didn’t felt welcomed at all. Also, a seller can have a break but when working with a customer, sipping a drink and crunching ice is not the right time: it is not a bar.
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November 2021 by Jose Kfuri
This is the best store for men's clothes that I've seen in the world. Excellent service, the owners are super nice being a family business, it's just great. It is definitely an experience with superb options and great service !
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October 2021 by Matthew Parola
This is not a store, it's an experience. I had a custom tux made here for my wedding and I could not be happier with the result. Everyone was impressed. The process was so much fun and Andrew is a wealth of knowledge and provides great advice. Since then I have been filling my wardrobe from this store and the compliments are endless.
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March 2021 by S Z
Great people and clothes. Cant go wrong. Pay them a visit!
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February 2021 by Adria Molinet
My husband bought a lovely suit here for a wedding. The quality was top notch and the sales help was excellent.
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June 2020 by Mitchell Roberts
Fantastic selection combined with superb expertise. Highly recommend Andrew to remake your wardrobe and provide excellent service and style.
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November 2019 by Samuel Bridger
Superb Service, excellent selection of top notch menswear, and great advice on what looks good on you.