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June 2024 by Susan Vespa
Always fair and courteous. Beautiful pieces.
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June 2024 by Miguel Rubiera
Greats staff and wide selection of watches
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May 2024 by Justin Wolff
Best experience!
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May 2024 by Sarah Essex
I have worked with Marquis for years. Amy is particularly amazing!
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May 2024 by Stacy Schwartz
Marquis jewelers is a lovely family owned business. They are warm, super helpful, the store is filled with gorgeous jewelry and they are not "salesy" at all. They are honest, knowledgeable and just want you to leave happy. I have purchased pieces, sold pieces and have had pieces fixed. Whether you spend $100 or $1,000 they treat all of their customers with kindness and respect. I would not go anywhere else for fine jewelry other than Marquis!!!!!
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May 2024 by Alex Catullo
I had a very off-putting experience here when I came in to look at some mid-range watches. The gentleman I dealt with was dismissive and condescending, didn't introduce themselves, and grunted answers when I asked questions. They hovered by me and chastised me for handling the watch when I dared to put it on my wrist and "futz" with the crown to set the time. Next time you see a potential customer walk in wearing a $3,000 Oris, treat them like a serious buyer who's not going to steal your Seiko.
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May 2024 by ray maples
Just moved to town due to my bf being traded to the Celtics and had gotten a bracelet sized and had the extra turned into earrings! I was very disappointed with my experience in there! The man was fairly rude and unpleasant and the earrings they made me actually hurtHurt my ears.i wanted to get more jewlery but didn’t Look around due to the unwelcoming atmosphere. Even sent our assistant to pick up the earrings bc I didn’t want to deal with their horrible energy
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May 2024 by Lucy Holliday
Emily and Cal are incredible and you should 1000% consider them for their wedding ring class.My new wife and I wanted to make our rings for our upcoming wedding ceremony and they were able to squeeze us in last minute, since we had to move up our ceremony from June to April.They were both kind, professional, and patient as this was both of our first time making jewelry. They explained the process and we were each able to do nearly every step of the ring making process ourselves. Having both of them there was super helpful, since each of them could provide individualized attention.We used family heirloom rings and they helped us determined what we wanted to create!The whole experience was super fun, they’re a really cute married couple who run this business together. Definitely ask them about some of their more intricate chains/design pieces. Also their golden retriever pup that hung out during class was very sweet.We love how our rings turned out and you should definitely check them out! We travelled from out-of-state and it was worth it. The shop is located in more of an industrial/business area, so just trust your GPS. The town itself is super cute with great lunch options as well. They’ll definitely provide recommendations on what else to do in the area.Overall, it was a great experience for a reasonable cost! Worth the trip!
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March 2024 by Paul Deletetsky
I had this watch (Rolex?) for several years, and really couldn’t recall where I got it, and I didn’t think it was real. I have seen many commercials about this jewelry store, promoting to bring in your “Rolex” watches. The other day I had a luncheon appointment with a friend in Newton Highlands, so I took the watch over just to make sure on its value or lack of. And since Valentine’s Day was on Wednesday, I was thinking of getting my wife a piece of jewelry. I walked in and a sales associate asked me to take a seat. Then before my butt hit the seat, this guy came over and took the watch from my hand and said “It’s not a Rolex” dropped it back in my hand and kept walking away. Never looked at me, never asked if there was anything else that he could help me with? I’ve worked in sales for over 40 years, and if I had to rate this place for being customer friendly, I wouldn’t even bother. Sorry to see that you’re not interested in getting potential customers
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March 2024 by Jason Spurlin
Great customer care. Worked to get within my price range. I will buy more jewelry here in the future
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February 2024 by Stuart A.
Marquis Jewelers was unable to stand by a ring that was custom made for me when within 9 months the main diamond fell out and was lost. The diamonds were from my mother's engagement ring from more than 65 years ago and while it wasn't particularly valuable from a financial standpoint, it did hold significant sentimental value. I'm a white collar desk job worker. I don't handle heavy equipment nor work in professions that are heavy manual labor. So it was a shock to me when I discovered the diamond had fallen out. Soon after, I took the ring in for them to take a look expecting a better experience than I received from them. Not once did the owner, Mark, ask my name nor look up the invoice for the ring's construction. He never addressed me personally. And only well into our discussion did he offer what I would describe as an attempt at an apology and barely much of an effort to acknowledge the sentimental nature of the loss. His first action was to pull out a range of new diamonds to see which one fit the missing diamond's location on the ring. He finally found a diamond that fit and told me the price--there was no apparent offer to provide any discount--just a price to fix the ring. He included a suggestion that he seat the ring differently in a bevel of sorts which he said the diamond would never fall out with this kind of setting. This prompted me to think, after the fact, why didn't he use that setting approach in the first place. It was the shoddy workmanship I believe that is at the core of why the diamond fell out--not wear and tear. I reminded him again that I'm not a guy who does much of anything different than many men in regular day to day life. When I first brought in my mother's old ring, it was after it had sat in a drawer for more than 20 years until at this Marquis jeweler's suggestion I set the diamonds in a men's ring. I took him up on the suggestion assuming the diamonds would be set carefully and able to withstand day to day wear. I don't often hear of diamonds falling out of women's engagement rings. I just can't help but wonder why the diamonds I brought in couldn't have been set more securely. He gave me the final price. And I explained as I turned to walk out that I guess I'll just put the ring back in the same drawer again which is what I should have kept doing because if I had I'd still have diamonds today. And the owner of Marquis Jewelers still didn't ask my name or treat me personally. What a shame. Marquis Jewelers commercials are ever present on the airwaves. I would tread lightly.
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February 2024 by Patrick Day
Absolutely the best place around to sell gold and silver too. Received much more than I expected!
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January 2024 by patrick d.
Absolutely the best place around to sell gold and silver too. Received much more than I expected!
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January 2024 by Tom Zhang
Website has plenty of options, and the store has exactly what I want in stock; the owner gave me a great discount, and I picked it up on the same day too. Great store; would definitely come back again!
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January 2024 by patty martin
My son bought his girlfriend now fiancés ring at Marquis. The ring is amazing. So beautiful ?. The staff were amazing. So helpful and knowledgeable about my son’s wants and budget. Last Christmas, my son bought her a necklace at Marquis with the same feeling of satisfaction. Thank you to Amy and her parents for helping my son marry his love.
