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February 2024 by Julio Gonzalez
Bought a SUV last year seemed ok until I ended up having to replace the alternator and the muffler also didn't realize my AC was also broken an many other issues I had let them know that it took me a long time to save some money because I had to pay for my mom's funeral and couldn't afford mechanical issues they informed me that the car was pristine which was a lie be careful purchasing anything from them can't really trust them an also paid for my inspection sticker which they took money for SMH con artists
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November 2023 by tati smith
Asked for 30 and only 30...made sure he understood. He starts to walk away as I watch the pump-which apparently he didn't set to auto stop. Of course it goes over. I told him I only asked for 30. Twice. He starts to get aggressive...in my face...threatens me by saying I asked for a fill up and then changed my mind. Umm, I don't think so. If I asked for a fill up I would pay for the fill up. I'm not the only person they tried this with-other people have also complained.. Just run a decent business-especially since this is a neighborhood gas station.
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November 2023 by Stephen Macary
Great service station with great staff! Very well run!
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October 2023 by mark w.
Over the years I have purchased 6 cars and had them maintained by this family owned business. Quality of work is good and price is fair. They also pump your gas for you. Very old school.
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September 2023 by christian jose
hilarious customer service. Asked for 30 regular. And there was a 150 dollar hold (which is common happens at some places) but then there was a $70 charge. When I called the man said “you are charged for the gas you use. Besides that I don’t know what you’re talking about” gotta love it
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September 2023 by Hassan Yatim
Profesional and Excellent service. They go above and beyond to take care of there customers. Thank you Sam!
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May 2023 by Elle !
I got my car here and the price was absolutely fair, no complaints there really. But I’ve spent nearly 1k now extra in trying to repair the car. Splash guard comes off constantly, I’ve had to order different parts at different dealerships to get it to stay on. Bumper is, according to a Toyota dealership, loose. They also noticed the battery tray was loose that was an easy fix thankfully. Many screws loose in the trunk, and under the hood aswell. Just glad everything else is okay, but unfortunately not wanting to even use my car because I’ve had to put so much money towards it.. weird. Tired of spending time at mechanics when I am already incredibly busy. Service was great though to be fair. Now wanting to trade it in, but can’t seem to figure out if it is worth doing so because there’s so much wrong with it at this point and me and my family have put some miles on it already. ??Services: Vehicle Inspection
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December 2022 by Kay B.
I kept using them even after I realized how bad they were, just because it was convenient. My mistake. They're not good. When you drop your car off, you won't hear from them again so the onus is on you to keep checking in with them They'll keep your car for days before they even look at it. Their work doesn't last. And the guy that's usually there is really nasty. Expect eye rolls, condescending tones, or a snippy attitude.
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December 2022 by Margaret L.
Really unpleasant people working there and a bunch of crooks. They've fixed things in my car that promptly stopped working after. They gave me an R inspection sticker and when I took it elsewhere for a second opinion they couldn't find anything wrong with my car. I wouldn't trust these guys for a second. Plus, they're really rude.
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November 2022 by Sourabh Datta
Avoid this place unless an emergency. Dishonest, rude and unethical - the proprietor Sam Jacob is overflowing with these “qualities”!!
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October 2022 by Barbara Andersen
I brought my car in because my emergency light started going on intermittently. They told me I needed tires. They put tires on and then we’re very fast with me when I picked it up and just told me to pay. I did and left and they all went flat. The filled them with tire filler instead of cleaning them and putting them on correctly and they never bothered to change the plugs. I called them and they kept hanging up and laughing at me. Told me I was invisible. Now I have a new shop digging out all the black gunk and doing all 4 tires correctly. Very expensive. And as for the emergency light I doubt they even checked it. That is also now being fixed correctly. MyStay away!! They are mean and they will take advantage of you.Services: Tires
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August 2022 by Joshua Vaughan
A nice service provider of Auto repair in the city. Honest people, honest and great work.
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July 2022 by Colin Deyo
I went and politely asked them to change my plates. The pump attendant yelled at me and say “WE’RE BUSY!!!”. Then when I clarified he got even louder and said “YES WE’RE VERY BUSY!!!”, the other pump attendant came out and and also yelled at me “LEAVE, GO SOMEWHERE ELSE!!!”. I came home crying after that. I pity anyone who has had the displeasure of ever having an interaction with this shop
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June 2022 by Jhonatan Rotberg
Few things in life are more important than a mechanic you can trust. This is one of a kind, with decent, capable and friendly people. Couldnt recommend it highly enough.
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March 2022 by happylioneatsprey
Jacob's Auto has never let me down. If I needed an inspection or oil change in a pinch they have always accommodated my request within reason. Irving is especially warm and always greets me with a smile. I would recommend them to anyone.