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October 2023 by Greg Richard
My whole family enjoys shopping here!
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August 2023 by Elizabeth Lee
I had an incredible experience getting new running shoes here! The staff are so kind and unpretentious. They carried a great variety of shoes, socks, running clothing, and other gear at reasonable prices. Go here the next time you need shoes!
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August 2023 by Jennifer C.
This review is for the Newton location: I just started getting into running and needed a new pair of shoes since my old pair was falling apart and not properly (and professionally) sized. I went to Marathon Sports in Boston and did not have a great experience at all. I almost didn't want to try out another shoe store but desperately needed to get a new pair. So I went to Heartbreak Hill per a friend's recommendation and worked with Ben (the younger one is what I'm told) and he was so knowledgeable and patient with all of my newbie questions. He measured my gait, recorded it as well and explained his entire thought process to me for which shoes he recommended and why. But ultimately he made sure I was aware that in the end it was my choice and I should get what I was most comfortable with. I ended up staying at the store for over an hour and never felt like I was rushed out. I'll definitely be recommending Heartbreak Hill to all of my friends and be back for when I need a new pair!
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May 2023 by Cha L
My husband has flatfeet so we were looking for a pair of shoes that could help relieve the discomfort he has been feeling recently in his knees and hips. The salesperson was very knowledgeable and patient, and helped us pick a pair with good stability and cushioning. We also ended up buying a pair of inserts that could provide some stability for his regular shoes. Great store with great selections!
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April 2023 by Keith Kendall
"Convenient shopping, various selection of shoes, boots, sneakers."
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March 2023 by Janet Y
Ben was great in helping me pick out new running shoes
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February 2023 by Jon R.
Great store! Salesperson was terrific! Can't recommend HHRC enough.
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November 2022 by One Path
Terrible company I keep trying to order shoes from their website and they cancel it every time and won't tell me why they say something is wrong with my billing address but I had this card for a while now used it on multiple websites my card is a master card everything is correct including my billing address I checked multiple times just to make sure
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August 2022 by Lee D.
Wonderful place to find running shoes. Terrific staff (several from local high schools) give you advice and let you test shoes by running around the block. No high pressure sales tactics. They will order sizes and colors if they don't have them in stock. And if the shoe doesn't fit (but it will! See above) you can return within 2 weeks, even if you've worn them. Love patronizing this local business and bring the whole family here (at least those with adult shoes sizes)!
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July 2022 by Holly Perno-Smith
Really helpful and great customer service!
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July 2022 by Jason San Martin
Highly highly recommend this establishment. Fitch and Jonas helped me out. They are knowledgeable and make sure you walk out with what you need for your type of performance. Extremely happy!
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March 2022 by Corinne Murphy Genova
Great place and awesome people!
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January 2022 by Vincent Valenzuela
The two young clerks working on New Years Day were experts. My wife and I explained our fitness needs, body types, physical issues, and both clerks immediately came back with a handful of options that could meet those needs. We both found shoes that fit our respective needs in less than 30 minutes.
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October 2021 by Chris Knighton
Heartbreak is far and beyond the best running store I've ever known. Not only do they stock the best products in the industry, they also have created an incredible community of runners who they are constantly engaging with fun events and challenge them to take their running to the next level. Heartbreak is far more than just a running store. They do great things for the Boston-area running community. I wish all running stores were like this. Can't recommend them enough!
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September 2021 by Elianna Kulak
Stylish, unique, and quality exercise apparel.
