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February 2024 by Akivha Mazile
Very nice and professional, give them business!
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February 2024 by Nataly Dvash
I had a terrible experience at the jewelry repair shop. We brought in a necklace for repairs, and immediately, the guy asked my partner if we were looking to sell. Despite our attempt to explain that we just wanted to repair the broken clasp/broken link, the employee called his boss via video call. The boss answered while smoking cigars and having a meal, quoted $50 for the repair, and promised it would be ready in 2 days.
Upon picking up the necklace, he requested the old clasp, but the employee insisted that "it is what it is." Upon closer look, I discovered that the clasp had been replaced with a completely scratched one. I called the store and spoke with Gregorio, who blamed his employee and called him "the crazy old man"- and promised to check with him- I was shocked to hear how he spoked about his employee.
When Gregorio called me back, he asked me to return to the store to get the old clasp, and repair it again. During the second attempt at repair, the employee couldn't find the old clasp but Gregorio assured me it would be ready when I picked up the necklace. However, on pickup, I noticed that the clasp had been polished but still had two scratches. When questioned, the employee didn't understand, so I called Gregorio again.
Gregorio claimed that he personally replaced the clasp, accused me of exaggerating, and mentioned that they usually charge $80-100 for such repair. He refused to replace the clasp and was extremely rude. Needless to say, I won't be returning to that store.
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October 2023 by Larry L.
My watch battery died while I was visiting Waltham. Stopped into this small watch repair shop. In just a few short minutes the new watch battery was installed and it worked great!! The battery was also very reasonably priced. Excellent service!!
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August 2023 by Pedro Natividade
Best service and fair price. Got my neckless repaired. Such a good place!
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August 2023 by Erica W
Wow. If you need a trusted and highly talented ring repair, go here!! My husband ran over his ring, which was on a necklace so it got bent. They repaired and buffed the scratches out to good as new!! So impressed and grateful for their expertise! This was after they repaired my loose gemstone perfectly too! Will return for any needs in the future.
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August 2023 by Erica P
Wow. If you need a trusted and highly talented ring repair, go here!! My husband ran over his ring, which was on a necklace so it got bent. They repaired and buffed the scratches out to good as new!! So impressed and grateful for their expertise! This was after they repaired my loose gemstone perfectly too! Will return for any needs in the future.
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July 2023 by Sean Huang
Awesome service , professional , support local
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July 2023 by lissa lopez
The best one
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July 2023 by Alfredo Merino
Excellent service and great price. I strongly recommend this place
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July 2023 by Eric Noreen
Greg did a free watch resizing for me. It was quick and professional!
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July 2023 by Alex Kuppens
Excellent service!
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July 2023 by Richy Chinkz
Grigorio is the best jeweler in mass !!!!
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July 2023 by Valerie Ogereau
Gregorio fixed my watch very neatly.
Thank you so much for your help and kindness.
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July 2023 by row
Changed my watch battery here. Great service!
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July 2023 by Damon Corkin
Friendly service in helping me fix a watch bracelet.
