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February 2024 by Brodie B
I needed a new debit card as my account had an alert,was there at 9am on Saturday and the service was great,both were very friendly. I was done in 5 mins. Thank you.
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November 2023 by Tammy Lake
Christopher, the assistant branch manager was extremely helpful, pleasant, and patient!
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August 2022 by Katherine Iodice
New management I thinkI find Chris N very helpful and respectful.
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January 2022 by Caroline L.
It's a nice little local bank that isn't big-bank evil, nice people work there, I've had checking/savings with them for a decade and just learned they're one of only a few places with a fixed-rate home equity lending product. So far, so good. The App is fine, they send me a new card on the rare occasion a merchant has a data breach, and customer service has been above average at multiple branches.
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November 2021 by Douglas A
THEY ARE AWESOME.Been doing business with them for the past 14 years. They are always there to help and guide you.
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November 2021 by j Drew
I closed all my Eastern bank accounts at the Natick branch because of their beautiful but extremely rude branch manager at that time. Couple of years later I moved to Newton and went to the Auburndale branch. The branch manager and staff were extra friendly and courteous. I opened all my accounts at the bank again because of that. Now the branch manager and staff have been changed. But they are all nice.
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August 2021 by Douglas A (Waltham Auto Gallery)
THEY ARE AWESOME.Been doing business with them for the past 14 years. They are always there to help and guide you.
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September 2019 by Sagar Tiwari
This the most helpful bank management I have happened to work with so far in USA.
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June 2016 by A Dayes
Their management is absolutely helpful and go beyond their way to help the clients. This is a very interpersonal branch.
