Brooks Brothers, America's oldest retailer, has been designing and innovating classic American sportswear and tailored clothing for over 200 years. The inventor of the iconic Oxford Cloth Button-Down shirt, and famous for the finest suits, dress shirts, and chinos, Brooks Brothers is committed to providing an exceptional online and in-store experience. Store experts are always available to outfit customers for all their special moments. Customers praise the professionalism and exceptional service at the Brooks Brothers store in Chestnut Hill Mall. Connie and Silva exemplify impeccable attention to detail, style, and an unwavering commitment to the customer experience. During the bustling rush before New Year's, they seamlessly managed various customer situations, going above and beyond to ensure customer delight. Customers also highlight the talent and reliability of the store's staff, such as Tatyana G., who came in on her day off to provide last-minute, unanticipated alterations before a customer's wedding. The service at Brooks Brothers is described as second to none, with staff members like Connie and Mike providing expert fitting and guidance to customers. Overall, Brooks Brothers' commitment to quality and customer service remains outstanding, with dedicated professionals providing an exceptional shopping experience for their loyal customers.
Excellent experience buying a suit. Tatyana G is outstanding - friendly, knowledgeable and attentive to every detail.
September 2024
I just bought a made to measure suit and was extremely pleased with the whole process. Tatyana G. made sure no detail was left unaddressed. Now that they have my measurements I will be a repeat customer!
August 2024
Love Brooks Brothers at Chestnut Hill! Just bought a summer shirt, will return in August for the Fall shirts & sweaters.
