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“I can't express enough gratitude towards the kindness and professionalism of this branch. Absolutely fantastic customer service by warm and welcoming people. Daizy was the best to work with and runs a great ship over there. Thank you Chase Newtonville!”
“We were treated nicely and politely. The lady Katherine was extremely helpful and friendly, she solved all our requests and completed an important cd deposit for us. Job well done with great souls.”
“Wonderful experience at this branch. Aida was so helpful and considerate helping me open an estate account for my grandfather. Aida made the process easy and I never had to worry about a thing. Thankful I chose this branch to do my business!”
“Best bank ever!! I love them theyre so nice and accessible and they really treat you as a valued customer. I feel like I know them and even if I didn't they would still treat me with friendliness, courtesy, and a genuine desire to help me with whatever I need. It's so nice to just be able to call them up and ask questions. Also their card system is great they pay you back your ATM fees since theyre such a small bank.”
“Shout out Liam King for the best client service I've ever gotten from a bank.I went in two Saturdays ago to appeal a business credit card rejection (that I thought was a mistake) after spending 2 fruitless hours on the phone with Chase the day before. Unlike the phone team, Liam was a great listener, pleasant to spend time with, and willing to help. He jumped over numerous hurdles during the application appeals process, found the issue in the system, and got me approved for my company's card on the spot. And as if that wasn't enough, he offered to help deal with this issue for other employees at my company if it happened to them.5/5 stars, would recommend Liam at Newton Centre Chase to anyone.”
“Excellent customer service. Sparkling clean. Branch is conveniently located in the heart of Newton Centre, right down the block from Walgreens, and across from the large triangular parking lot.”
“I visited this office today, and as always, I had a great experience as a customer with Shanelle. She is always friendly and looking forward to assisting customers with a smile and a good attitude”
“Been going to this branch for a while. Don't get wrapped into financial planning though too fast. It's a waste of time and I only wanted to open a simple CD. Listen to what the customer is saying and stop pressuring people to share facets of their life that they shouldn't divulge to a CPA. Everything else is stellar.”
“Vanessa is definitely a super excellent employee, very professional and highly efficient! She helped me solve an account issue that lasted for two years! Thank you very much! Smart and beautiful Vanessa!!☘️☘️”
“I made an appt to come into this location and they saw me right on time. Jasmine was who met me upon arrival in the lobby and Shehla was the person I met with for assistance. They were both so helpful! I had originally called Bank of America at the call center and was told I would need to go in person in order to change the name on my account. Because I only had credit cards and not a checking or savings account it was a bit more complicated but they were so patient onsite and even called the call center with me to help me get everything done. This location and Shehla and Jasmine in particular went above and beyond to ensure everything was taken care of and updated and even gave me a follow up call to confirm my needs were met. Thank you Shehla and Jasmine for helping me!!”
“We have been banking with this bank for many years, everything is easy and smooth. We love our banker Mr. Puneet Singh. He is extremely knowledgeable, if you need any help that no one else knows how to resolve your issue go to this banker at 808 Becon st branch.”
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“Wow! Just wow! Mark helped me with a fraud situation that I couldn't figure out. And I came in unproudly upset and loud. Mark the manager was able to help me feel heard and valued right away. I definitely recommend the team here for your needs!”