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October 2023 by Dawn K.
I wanted to just take a moment to personally thank the pharmacist Alicia who really went above and beyond to help me obtain a very important medicine for my teenage son in a moment's notice. She really went the extra distance and even made a telephone call to one of our secondary insurance providers to expedite matters so there wouldn't be a delay. I had been using ACCRX for 15+ years to provide a special medication that needed to be compounded but we recently switched to a local large chain pharmacy because my son no longer needed the liquid form and could finally swallow capsules. Due to recent developments with said large chain pharmacy, we had to revert back to ACCRX and they really saved the day. I am so relieved and thankful. Thanks again Alicia and ACCRX.
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November 2022 by Elise Montgomery
My doctor phoned in a prescription, and one of their staff members called me twice to get a whole lot of information and then told me that the only thing outstanding was whether insurance would cover it. I told her I would pay if that wasn’t the case. Two weeks later, I had received nothing in the mail. I called them and they tried to blame the delay on my doctor not giving them the proper dosage information and not returning phone calls. But they had explicitly told me that everything was all set except for whether insurance coverage would happen. In addition, my doctor’s office is fantastic at returning phone calls and I’ve been seeing him for 26 years. At that point, they admitted to me that the person processing my prescription had gone on vacation and no one else had completed the order. Avoid this place, they are liars and incompetents. I’m getting my prescription a month late now, with a different pharmacy.
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November 2022 by Elise S.
My doctor phoned in a prescription, and one of their staff members called me twice to get a whole lot of information and then told me that the only thing outstanding was whether insurance would cover it. I told her I would pay if that wasn’t the case. Two weeks later, I had received nothing in the mail. I called them and they tried to blame the delay on my doctor not giving them the proper dosage information and not returning phone calls. But they had explicitly told me that everything was all set except for whether insurance coverage would happen. In addition, my doctor’s office is fantastic at returning phone calls and I’ve been seeing him for 26 years. At that point, they admitted to me that the person processing my prescription had gone on vacation and no one else had completed the order. Avoid this place, they are liars and incompetents. I’m getting my prescription a month late now, with a different pharmacy.
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June 2022 by Jennifer J.
My teenage son was diagnosed with EoE a pretty rare illness of the esophagus causing continual vomiting and nausea. After trying every medication possible including taking 4 Prilosec a day, multiple endoscopies xrays and lab tests, he was put on a compound medicine specifically mixed by ACC Apothecary. 6 months later we got the green light from his GI Specialist to discontinue the compound medication. I cannot thank ACC Apothecary enough for the specialized care in mixing his dose, delivering on ice to my door, answering all of my crazy questions as a concerned mom and the caring attitude of every single staff member I ever spoke with, I felt this was personal for them too and without them, I would be still be going through this nightmare. I would give 50 stars if I could. Amazing people, service and empathy.
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September 2021 by Lisa Marshall
Alicia Tsang is the best! And this is the best place ever! My prescription was needed the same day because of its nature but they initially didn't have the items they needed. Alicia spent a long time on the phone with my doctor to come up with a work around! I can't recommend her (and the place) enough.
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August 2021 by Cintia Fornasaro
Fantastic (Wanda has a pleasant attitude and was proactively helpful! ACC's team responded quickly and my prescription arrived in record time!)!
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July 2021 by mike c
Referred to them by the "HeyDoctor" app. They "couldn't fill my prescription unless I have an allergy". Waste of time. Go elsewhere.
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September 2020 by Brenda Hughes
Overpriced. I compared the same size of a compound I purchased at another company used by a different doctor- ACC was $15 more. Same size, same compound.
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November 2019 by Jason Borden
Some of the nicest people you could meet. They filled a special prescription for my son in short notice. I wish there were more business like this.
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November 2019 by Kelly Holohan
They make all my compounds for use in my PT office. Great products, great service, very professional. Highly recommend!! Kelly PT
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May 2019 by Maja Young
I want to like them and will be happy if they ever call me back! I am very frustrated with the service and I am waiting for an important herbal medicine! It was Supposed to be in almost ten days ago and I keep calling and they say they will call me back and they don't! Now I go another weekend with out the herb that really helps double my dwindling milk supply. This is so frustrating! I wish they would call back and tell me if it came in like they said they would! Terrible customer service for me.
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June 2018 by Kate K.
Amazing staff! Always go the extra mile. Our son has a rare food allergy syndrome called FPIES and cannot have corn or corn derivatives. ACC takes great care in compounding all of his medications, corn free. His safety is their top priority. We are so happy we found them 5 years ago! Highly recommend this Apothecary.
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January 2018 by Jane E.
I'm highly recommending ACC. This is my first time ordering from ACC Apothecary. The staff and front desk have been amazing. Free ship delivery in 2 days excellent customer service. Brian Cappola at ACC went out of his way to ensure the prescription got to me promptly and followed up to ensure it arrived on time.
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July 2017 by Michael Goodwin
Great pharmacy and compounding apothecary. They can fill any prescription AND they can fill holistic prescriptions, too. Very friendly and knowledgeable. I tell them a joke every time I go in.
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July 2017 by Kelly Quinn
In my experience, they offer superb customer service. They're the complete antithesis of CVS.
