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8:30AM - 4:30PM
104 Mt Auburn St, Cambridge
Credit Unions
“I had to read some of the 1 star reviews, because I have NEVER had a one star episode with HUECU in my 25 year history with them. I find them to be accessible, polite, helpful, considerate, and have helped me when no other institutions would. I am not saying they are perfect, or their first attempts at online banking were without limitations, but in comparison to alternatives like BofA or Citibank, I can actually talk to a person in under 5 minutes. That alone gets them 3 stars every time because I am in California. Thank the universe for HUECU! I'm so happy to have them in my corner!”
“Not sure where to start from, the wonderful tellers like Belushi, or the amazing service Doriana and Iliana provides. Anything I ever need they help me get done instantly. They are very joyful and respective and are what I was looking for when signing up for a new bank. Highly recommend to everyone to come check it out.”
“⭐️⭐️⭐️⭐️⭐️I cannot speak highly enough about my experience with Direct Federal Credit Union! Not only do they excel in providing top-notch banking services, but they go above and beyond to reward their members.From day one, the staff has been incredibly helpful and accommodating. Whether it's assisting with a loan application or answering my questions about financial planning, they always deliver with professionalism and a smile.But what truly sets Direct Federal apart, is their commitment to member satisfaction. I recently discovered that as a member, I had access to exclusive perks! Thanks to Direct, I not only have a reliable financial institution to rely on but also the opportunity to enjoy exciting experiences in-branch. I highly recommend Direct Federal Credit Union to anyone in search of exceptional banking services with added benefits!Keep up the fantastic work, Direct Federal Credit Union! You've earned a lifelong member in me.”
“Maria Vasquez was excellent. Very professional and very pleasant. She help me and my boyfriend open a savings account for his daughter. She answered all our questions. We always have excellent service at Metro Credit Union.”
“Always outstanding customer service! Everyone is reliable, efficient, kind and community focused! Added bonus- City Hall interior space is beautiful and showcases community arts!”
“Ibeth, the branch manager in Waltham, was truly exceptional in assisting me with my loan issues. Her dedication and expertise shone through as she patiently went over the numbers with me during my three visits to the branch. Thanks to her, the discrepancy was identified and soon resolved. I am incredibly grateful for her outstanding support and professionalism. She made a daunting process much smoother, and I couldn't have asked for better help.”
9AM - 4:30PM
236 Holland St, Somerville
Credit Unions
“Ron and Jason are always great awesome people to work with! I never run into any issues with them. They're so friendly and understanding. I would definitely recommend them to anyone!”
“This is a nice little bank with capable employees. I only deposited some money using the Shared Branch feature of credit unions but I got a good impression of this bank as it seemed very homey and unique”
“Pleasantly surprised how new the space was and the service is prompt. This is located on the District Ave complex across from the AMC theatre. When you first enter, you are first greeted by a front desk person who directs you to a bank rep. There is an atm to get cash and the rest of the space is devoted to individual offices to meet with the bank rep. There is free fast WIFI. There is one hour parking in the front of the building otherwise park in the garage.”
8:30AM - 4PM
548 Main St, Boston
Credit Unions
“Honestly I do not understand the negatives reviews. This bank has been so helpful to me in so many ways for me since english is my second language and I sometimes struggle with the language (I'm still learning) They are very patient and try to understand me and help me understand everything. I've called them so many times in my last vacations with problems and they always resolved and helped me in every situation that I had during my vacations. I love how they take care of my money by putting limits on me”
8:30AM - 6PM
29 High St, Medford
Credit Unions
“Always Use The Medford Branch!My Family Has Been Members of This Credit Union Since Its Inception.Myself Personally Have Been a Member Since 1994., Never Had Bad Service Here, Except With The Loan Department Back in the Late 2000.Since Then Everyone At The Medford Branch Have Been Awesome.I Have Noticed That They Seem To Have Allot of Constant Managerial Changes??This Is Always and Will Be My Credit Union!!”
8:30AM - 6PM
1071 Massachusetts Ave, Boston
Credit Unions
“Metro credit unioñ, has always been correct with my money ?? never experienced a bad thing with METRO CREDIT UNION. Cudos too METRO CREDIT UNION.... for there professional ism. To the public.”
9AM - 4PM
435 Brookline Ave, Boston
Credit Unions
“Here's a shout out to Michelle Borba. We signed up for membership/opened new acct last week. She provided exceptional customer service offering all we needed to know. She genuinely cared and went above and beyond to be sure we were well informed. Michelle is highly recommended and we feel that she's a very valuable asset to USAlliance. We have no doubt that anyone that has the pleasure of meeting with her will have the same experience.”
“My husband and I just bought a home. We used Naveo as our mortgage lender. Ana Santos was the person who guided us throughout the whole process. Ana is amazing. She is professional, efficient and empathetic. She made this journey so much smoother. We so appreciate attention to detail and intuition about the information and questions we had. I highly recommend Naveo and Ana Santos for your house buying journey!”
“I have had nothing but spectacular experiences with both the Boston and Everett locations. They helped me with tricky estate account after my father passed and I am very grateful. Shout out to Carla in Everett for being extra awesome!”
8:30AM - 6PM
922 Commonwealth Ave, Boston
Credit Unions
“My partner uses Metro and it works great for him. Went into this branch yesterday for help and the people were very helpful and kind. The interior is well kept. They are still using plastic dividers as of 11-16-22 so that's cool. Overall would recommend this branch.”
“I've been banking with them for years now and they are amazing. Sonya Barros is my go to. She is extremely knowledgable and very professional. She always goes above and beyond for anything that I have questions with. I highly recommend anyone bank with them and I'm sure Sonya and the members plus team will continue to give extraordinary service.”
“As someone who worked at Massachusetts General Hospital for over 30 years I will say there were many, many benefits for me as an employee. One of the benefits was having easy on-site access to this credit union. I have been doing some of my banking with this credit union since I started at MGH and have always received top-notch service. As an employee, having the credit union on-site meant that even on a busy work day, it was still pretty easy to swing by to do some banking if needed. There is also ATM access but the personal touch was always my fave. I've seen some of the credit union staff come and go over the years but it is safe to say that everyone I have encountered has always been unfailingly kind and helpful. This is a full-service institution with most of the banking services anyone might need. I also appreciated the calendars they provide at the end of the year for the new year to come. For years, the credit union calendars with the lovely photos of Boston gracing each month, would hang in my office. What banks give anything away anymore? There may be some here who remember the days, long gone by now, when banks, eager for your business, would offer gifts for opening up an account. Bravo to good service, a great work ethic and well-trained helpful employees. Now that I am retired, I will miss the more regular interaction with the bank staff that I once enjoyed but I am happy to know they are still there and going strong. It's hard to like a bank these days, but I like this credit union. There is also a branch in Cambridge and another in Charlestown either of which which might be easier access for some folks since access into Mass General during these days of the pandemic is not easy unless you work there or have a medical appointment.”
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“The credit union takes great care of me with all my needs. In my opinion because of my experience credit unions will always be better then banks keep up the great work.”