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October 2023 by Roy Lavender
Not sure if this is commentary on the station, or the ignorance/lack of valuation of the dollar by the average newburyporter. I've seen gas prices here upwards of $0.99 higher than gas stations the next town over. Hell, even the full service mom and pop shop down the street undercuts these stations significantly. I'll forgive a station in a convenient place for charging a bit more, but gouging is another thing. I avoid these stations as much as possible.
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October 2022 by Ashley S.
This location is overpriced and staffed by several unfriendly people, especially the younger woman who works in the mornings. She is quite possibly the rudest and most incompetent person I have ever dealt with. She is nasty to customers and seems hungover most of the time. All the morning staff will try to charge you triple the price for iced coffee and are dishonest. Not a fan of this location.
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September 2022 by Cam Howe
This is the shell i go to every morning with my buddy from work and i can tell u Khan and his son who basically work the overnights into the next morning are amazing and professional! We always have good laughs with them when we go in their! Keep up the great work guys! Highly recommend this Shell location!!
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August 2022 by Michelle
Only place I'll go for gas in my car..it's a bit more expensive than others..but my car seems to run alot better with shell gas ?
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August 2022 by John Petralia
Prices are always the highest here of any Shell station I EVER goto. I'm a Shell fan but I only ever fill here if I'm desperate. I know it's convenient right off 95 rt buttttt... and not 5 or 10 cents like 30 sometimes 40 cents per gal more for v-power. Why?
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March 2022 by Aj E
highest gas prices in the area - completely ripping people off
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March 2022 by L
The nightshift dude is a real…well you know. Its no a habit that i run in an issue with this dude each night he is working. I dont know what his problem is. At first i thought maybe he just had a few bad nights. But i come in here a lot and its CONSISTENT. He makes the environment so unwelcoming. My female friends/girlfriends refuse to go in there with him, they rather drive extra and go to Cumbies in Amesbury at night. And apparently im not the only one who thinks so. Me and my friends stopped going there for movie night snack runs, or gas if we had cash at night. He stares at you out the window when you pull up in your car, and when youre leaving. As if annoyed you are still there. if youre picking out snacks in the isles he comes over and watches you and audibly huffs and puffs like youre wasting his time. So you feel rushed, as if theres anyone else in the store. I have male set ptsd and this man WILL not hand you change or pick up unless you hand it to him, and his hands are always clammy and weird. Its also a pandemic. And that wouldnt be bad if he wasnt so rude about it. Leaving your items purposely out of your reach, being verbally inappropriate. In all my years of working ive never seen someone so unprofessional. Everyone else is usually so nice, and the old nightshift kids were pretty decent. The moes girl is awesome. I dont know where they got this old guy, but they gotta get rid of him.
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February 2022 by Rachel Cohen
It is 2022. If a woman spent $70 on gas and coffee and water and needs to use the restroom, and you have only single stalls, and the restroom is locked for over 10 minutes I'm not sure why it's treated like such a sin to use the men's room when it is available and there is no line. If you think there is an issue, then I'm sure you will not understand my thoughts and roll your eyes. And FYI-the screaming and door knocking was also a special touch. This happened to my mother who is 72 and tiny and not exactly an intimidating character but I saw what was happening while purchasing my own coffee at your kiosk. So, welcome to 2022 Storey Ave Shell. Let's not be so 1922 about gender and restrooms-or have more than one stall? Or just be polite and respectful to your paying customers--as usually your staff is kind and friendly and this was just extremely upsetting.
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December 2021 by Jayseis Torr
Very clean store, the manager is always friendly This is my place to shop the staff always working so hard every time I’ve gone in never seen to a line but a very busy location ??
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December 2021 by Matt Matt
Love the new team store is so much better
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November 2021 by Edson De Menezes
The older cashier who is Brazilian or Portuguese has a real attitude problem. Always acts like I'm causing him some type of inconvenience when I stop in to buy something. Needs to lose the attitude.
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July 2021 by Matthew Graham
Cleanest gas station bathroom! Nearly hospital level clean. My five-year-old nearly squealed with delight at the throne which awaited her.
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July 2021 by Alex Yemets
Expensive. 80 cents more per gallon than other Shell or Exxon.
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January 2021 by Neli E Paul DiMuzio
Bad customer service
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February 2020 by Reg L.
Place is expensive and often staffed with trolls (sorry, this isn't really true, just unique individuals). Went there in desperate need of gas and food one night a few weeks ago. The pumps were down but this wasn't mentioned when I pulled up, so went to Moe's, the sandwich place inside. It was like 8:15p. Moe's was closed. 0 for two. The sandwich place closes at 8p in a major brand gas station right of off of I95? What? Plus the gas is way above market just like the Mobile across the street. Don't go here. Brought to you with the generous support of the Titanic Nut Company.
