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March 2024 by Maria PALLARIA-Schults
Helpful
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February 2024 by Mike Doyle
Good place to shop. Easier than market basket.
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February 2024 by Jamie Sullivan
Great employees. Store is well stocked and they have great sales on produce and meat/fish.
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November 2023 by Paul Lamb
Always clean in the always have everything in stock in the staff is fantastic. I highly recommend no complaints!!
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November 2023 by Him4Real
If you support Shaws you’re supporting a slave driver as a manager. I closed meat, seafood , deli for months then I was fired for taking on extra shifts I asked for.
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October 2023 by Dominique Oliva
Lame manager shut down the nice man playing the violin way across the parking lot.. while I (barely) choked down their dry sandwich after picking off the disintegrating rotten lettuce. Last time at shaws.
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September 2023 by Pat H.
Once again the wrong price on item. Waiting in line at customer service to get a credit for what I was overcharged. There is not enough help on a monday at 2pm. Standing in line at customer service over 20 minutes. Just dont have the time for this anymore. Bye Shaws newburyport. Never again.
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August 2023 by Tracie O'Keefe
I loved this store. It's very clean. The aisles were full and blocked. All the perishable depts were ready for business. I worked for Shaws when they were in CT. Best company to work for. I wish they didn't leave me. Go check it out. You should definitely find what you need at reasonable prices.
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August 2023 by Kristina Tobin
No one is ever working here, end up waiting in line for so long. I always regret not going to MB!
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June 2023 by James Gibbs
I go between Shaws and Market Basket ( next door). Honestly, MB usually has Much better prices... I can never get service on my phone at Shaws to use the "Just For You" personal savings coupons... I have to wait and wait until they call a manager to finally approve the sales they send me through email. Just won't allow me to pull up ANY service in their building. Home D does this as well.. So I usually go across parking lot to Market Basket.
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March 2023 by William Puglisi
Overall a 4. You have a problem in your meat department. They get a 1. I was there between 10:30 and 10:45 today trying to purchase 2 filets. There were two people in the way back area that I could not immediately get their attention. In the interim a woman with glasses came by the counter and into the main area. I tried to get her attention. She rather rudely responded that it wasn’t, essentially, her job to offer assistance.Eventually the employees in the way back saw me. I got my two filets. But how hard would it have been for that woman to have helped me? Or perhaps have gone back and gotten the attention of the other employees?
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March 2023 by M L
Great prices! Quality bakery! Good produce.
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January 2023 by Scott F.
The store manager is rude and unprofessional. Plenty of markets nearby that we Newburyport residents can give business to.
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December 2022 by Justin Williams
Ordered cranberry ginger ale for curbside pickup. The associate brought out blackberry ginger ale, which I told him I did not want. He said he would refund me, but 5 minutes later I got an email saying my order had been picked up. I had to call customer service to get it cleared up. If a business doesn’t have something in stock, they shouldn’t show it on their website. If it needs to be substituted, the customer should be notified. The customer also shouldn’t be lied to about being refunded.
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December 2022 by John Petralia
Typical Shaws. I'm not a Shaws person more Market Basket. But I buy cut up fruit, Gatorade, Poweraid and some spicy condiments here as always cheaper and good selection. Can get very busy long lines though. Not a good in and out store for speed.
