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February 2022 by Wendy Sullivan
Dr Shankin sold this practice several years ago.I have been taking my Cavalier King Charles Spaniel here since being diagnosed with a hereditary heart issue. Every doctor and tech we saw were so kind, empathetic, professional and helpful. Jacob was always so happy when he knew we were at his vet office.Unfortunately I lost Jacob last week. Always the hardest part of having a pet. The decision was not easy, however the process was made so respectfully and with such kindness it made his passing bearable.I can't recommend Newburyport Veterinary Clinic enough.
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November 2021 by Lisa H.
My 2 - 14 year old Persian cats were going here for 2+ years for regular care and urinary problems. After some blood work, they found renal problems. Dr Pope said that she would treat them until they needed to be euthanized. I called when it was bad and the receptionist (dr would not take my calls) told me that "they do Not just kill animals and I should take them to a shelter to do that." That was almost 6 months ago and I'm still traumatized. After leaving several messages, Dr Pope (or any other dr) never called me. We had to bring them to Countryside Vet in Chelmsford (their vet for 12 years). The dr there couldn't believe how bad they were - she was SO caring! Newburyport Vet was ok taking our money but didn't help when it counted.
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October 2021 by D K.
I have taken my princess to this place for a long time, for both checkups and grooming. the grooming this last time was not good, they brought in a groomer from another location. her hair was all uneven, she had flakes on her not brushed through, she didnt smell good and looked like s**** I complained, nicely. I said I just wanted to let them know... I didnt expect anything in return. they told me , well you took her when the groomer gave her to you, so ... if you said something she would of fixed it. I said I was on my lunch break and did not have time to go over her with a magnify glass. They gave me other groomers to go to , the list goes on with disappointments from them. Ive never been treated so poorly for pointing out that I was disappointed with service. Are we suppose to just let people take out money for things that are not up to our expectations? I would never recommend this place to anyone who things of their pet as part of their family. My princess is my pride and joy, for them to think they can treat her and me like s*** is just wrong. Im done!
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August 2021 by Marie Jamieson Meehan
Good hours for working people. Everyone there is friendly and helpful Drs are on time with appointments
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February 2021 by Micaela Little
Dr pope is hands down the best vet I have ever worked with. very personalized care especially with covid going on attention to detail and being able to fit us in last minute due to puppy being sick. I will forever recommend Newburyport vet clinic
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September 2020 by Roxanne Sarcia
just met dr. Pope for the first time. I was very impressed!
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June 2019 by Kathy Quinney Kimball
We have take our pets there for years. The staff is very kind and caring.
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February 2019 by Emily H.
Sometimes finding vets for small or exotic pets is a challenge. Coming here with my rabbits is always easy. Thank you
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February 2019 by Joshua Hills
Everyone in there is so wonderful and kind. They take good care of our pup every time he's in.
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December 2018 by Ann Marie P.
So far our experience with this vet has Ben awesome they've been really good to our pets they're very caring and they love our cats well I should say kittens cuz they're still kittens well there tweens all right and not quite adults yet I think they're really cool people and they seem to know their business very well I know we're glad we have them thank you
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October 2018 by Brittani Curley
I have been to several different vets in my life and have never had as great an experience as I do with Newburyport veterinary clinic. They never keep me waiting, always make me and my dog feel very comfortable and everything about their staff is professional.
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September 2018 by Karen Abeel Behringer
All of the staff are so qualified to evaluate and treat your pet. More than that they are so kind and willing to go the extra mile. I can't say enough about how well they treated my cat.
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August 2018 by Cheryl B.
New owner, doctors and building have completely turned this clinic around. The technicians are also top notch. They've all shown true concern and knowledge for my cat's health issues. They've answered all my questions, even when I've shown up without an appointment. I would have given five stars, but it's been less than six months since we started going there. Went there on a high recommendation, and so far very happy there.
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March 2018 by Erica K.
The renovation under the new ownership is beautiful! Such a clean place and very welcoming. The staff is exceptional! They are so patient and gentle with my dogs that have extreme anxiety when going to the vet. I would highly recommend them to all family and friends with pets!
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October 2017 by Ruth McCassie
The staff here were wonderful. My foster guinea pig became very ill over the weekend so one of our coordinators found Dr Lagasse and we were grateful she knows pigs. Once pigs show signs of illness it's usually serious. They got us in right away and treated us and our rescue very kindly. So glad to now have an exotic vet in the area that our fosters can go to if needed. Feeling blessed
