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August 2018 by Erika G.
ZERO STARS. I wish I read these Yelp posts before dealing with this management company. They are spot on. I also put a deposit check for them to hold an apartment and run a background check. After a week, I tried calling, emailing, even sent an email to the "owners" email on the site...nothing. After 10 days, I put a STOP PAYMENT on my check. When I notified them of this, they said they rented it to another applicant. Why even take a deposit? I have a great credit score, excellent references, high salary, single tentant with no kids or pets. The whole process was just so shady & the lack of response is flat out ridiculous. They said that they would keep me in mind for 10/1 apartments - but, after having dealt with such a poor experience, I couldn't imagine renting from them. I have since asked them to remove me from any future rental opportunities. My advice, stay away.
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March 2018 by James Griffin
I lived in a Karelis property from 2007-2010 and then had to move to Washington DC for a few years. In 2015 the same apartment where I live previously became available and I happily moved back. The building where I live is affordable, clean, and well maintained. Many properties in NBPT are older buildings that are not suited for everyone, but as a disabled veteran I refute any discrimination claims. I love living here!
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March 2017 by K M.
I viewed an apartment a few months and even put down a deposit to show I was serious. After three weeks of unanswered emails and phone calls, I received a refund of my deposit, minus the $25 "credit check", (which I have no proof they even ran). There was no note explaining why I was being refunded, just a check folded in an envelope. Horrible customer service.
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November 2016 by Tom D.
Rented from this guy a few years back. We did not realize it was an auto renew lease and we purchased a house. When we thought we were giving proper notice he told us we were on the hook for a year. As newlyweds we could not afford this. He told us the only alternative was until he found a new tenant. He then increases the rent to make the place less desirable and put little effort into finding tenants. We actually took it upon ourselves to advertise and show people the place. Another important note is my wife had a window fall on her hands causing her to go to the ER and they knew of this window problems! There are good and ethical people in the world and he is not one of them. Sad to see he is still doing business.
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June 2015 by Mister Z.
I, as well as a friend of mine, have made more than one attempt to be shown an apartment and have either received no response or had my appointment cancelled at the last minute. Horrendous customer service.
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March 2014 by Gail Collinson
DISCRIMINATION is present here...wonder why their apts are always for rent??? He asked me what my disability was and then told me to go live in Lowell or Haverhill WOW! He will get his comeuppance someday!