CVS at 75 State Street in Newburyport has garnered positive reviews for its exceptional customer service, particularly from the pharmacy staff. Many customers have praised the dedicated efforts of the pharmacy manager and his team, highlighting their friendly and compassionate approach, especially when assisting those with medication issues. Despite being often busy, the staff consistently work hard to ensure that customers receive the help they need, demonstrating teamwork and a strong work ethic. Visitors appreciate the spacious layout of the store, which includes self-checkout options and helpful employees at the front. The pharmacy is recognized as a standout among other CVS locations, with customers emphasizing the top-notch service provided by the pharmacists. While some customers have noted minor issues, such as vaccination administration, the overall experience remains positive. The pharmacy team is acknowledged for their ability to handle a high volume of customers while maintaining a pleasant demeanor. Many customers express a commitment to returning to this location, largely due to the exemplary service they have received. Overall, CVS on State Street is recommended for its friendly staff, efficient service, and a well-stocked store.
We don't even use CVS as our normal pharmacy, but we're on vacation and my husband needed an emergency refill of a prescription. The pharmacy staff here really went above and beyond, working with our normal (mail order only) pharmacy to get him a few days supply!
July 2023
CVS at 75 State Street, Newburyport is head and shoulders above any other CVS I have visited, especially 13 Pond Street, Newburyport. Derrick, a pharmacist goes out of his way that customer service is top notch and he certainly leads by example!! Will never go anywhere else as long as Derrick continues to run the show!!
May 2023
Open, spacious store with self-checkout and helpful front of store employees. Despite likely being overworked these days, the head pharmacist and other pharmacy staff have gone above and beyond to provide exceptional service on multiple occasions.
