-
July 2024 by Ginny H
Pharmacist was kind and took extra time to answer questions and provide explanations, never acting put upon and treated me like an important, valued guest. Think I'll be coming here for my scripts from now on!
-
June 2024 by Andrew Jones
awesome place to shop!
-
May 2024 by Heidi Roy
CVS Pond street PASSES the mark once more! There were PLENTY of staff/employees today when I just went to pick up my RX. Everyone working diligently as usual and all just as friendly and accommodating. Never a bad thing to say about this branch in Newburyport!
-
November 2023 by Jordyn Pierce
Horrible!! I wouldn't recommend this place to anyone. Had to wait in line for 15 min and then was told to wait in another line after waiting. Stuff are rude and insensitive. Took forever for them to fill a simple medication
-
August 2023 by debra sebastian
Great help in the cosmetics
-
August 2023 by Peter Young
Because of yankee homecoming there was no parking. I had to wait in the car while my granddaughter ran in
-
August 2023 by Jason Marbet
Like I said in the video it would be hard to improve I had a perfectly great experience already. Get more employees like Tyler, would take seriously, and would help even an outrageous requested of a snow shovel in July.
-
July 2023 by Charlie
recording does not allow you to speak with a pharmacist.
-
June 2023 by Jessica Stevens
The pharmacy staff themselves are wonderful. The store as a company is a joke. Running a pharmacy with ONE tech and ONE pharmacist is insane. On top of verifying, processing and filling orders, they are also answering the phones and running register. That is absolutely asinine. Not too mention due to horrible ordering skill, they constantly mess up my medications. I've been off one for a week now due to it 'being on order'.
-
May 2023 by James Hall
This CVS pharmacy is the worst. It takes at least 15 minutes or more for them to pick up the phone, if they even pick up the phone. Call else where unless this is the very last CVS in your area
-
April 2023 by Allison MacKay
This store is seriously understaffed. HIRE SOME COMPETENT PHARMACY STAFF!Yesterday my brother waited 90 minutes to fill my paper prescriptions. Seems to be a chronic problem, even when electronically RX’ed. I’ve had to wait up to an hour on several occasions.The otc stock is typically low, very evident when looking for things online. Overpriced if it’s in stock.Dusty, cramped, unkempt appearance throughout the store. Sloppy?!At best this an inconvenience store.Need to update signage re being on a 24 hour store to current accurate hours.There also is delivery charge and it still takes a few days to receive them. If there were same day delivery it would almost be worth paying for, but still isn’t acceptable to pay for. Not a good business policy when you need a Med asap, or are a senior and have to take a bus! It takes at least an hour to get a bus, fill script and catch a bus home. Nowhere to sit and wait.I would use another pharmacy but this is only 5 minutes from where I live! Might be better off though.
-
January 2023 by Kate M.
I've been using this location for years. Seems like there are a lot of entitled whiners here. This store serves a massive area and, like every other place right now, have trouble staffing occasionally. Note this review is for the PHARMACY...people should specify! Perhaps because I go on the off times (not at lunch, not at 2:30 when schools let out, not between 5 and 7 pm) I rarely have a line. I can't say enough about the help the pharmacists have given me...even when they are slammed, which is most of the time.RE VACCINES...seriously, think about it...just because there is no line does NOT mean they have time to stop everything just for you! Scheduling ahead of time gives them time to FILL PRESCRIPTIONS without interruptions. Could you just walk into your doctor's office and say "Hey, I want a shot now"???Not sure if they are open? CALL!Someone parking in the "family" spot? Report it to the Manager instead of whining and low rating on Yelp.Can't walk into the pharmacy? Go to the Story Ave. drive through.
-
October 2022 by Sean T.
No one at the location waiting and they will not give me a flu shot. Made me look online which I did and you cannot make an appointment for at least two days. So I called and asked if I could come in and get a flu shot and they will not take me as a walk in when they know who I am and with no one getting a flu shot at all. Great service as always at CVS. Glad you're here to help people! Real hard to say come in back in and we will gladly take care of you as a longtime customer.
-
September 2022 by Devin D.
Just wanna give a shout-out to whatever employee parks in the "families with young children" parking spot, daily. It's a red SUV. IDGAF where I park I don't mind walking with my baby because I'm not disabled and honestly need the exercise I just find it in poor taste for an employee to park there when it's NEWBURYPORT aka there are plenty of spots close to the door. And also? What about the mom who just had a c-section who wants to park thereTo pick up her RX after giving birth ?? Stop being lazy. Also, the pharmacist refused to fill my RX because she apparently doesn't like or respect recovering addicts. Again, no class or integrity. Thank god I'm moving and never have to darken their doorstop again.
-
August 2022 by Michelle
Cvs is still my favorite pharmacy and store..employees are always helpful and friendly..I recently purchased a silver mood ring from here..and I gotta say the quality of this ring and price is just awesome!!!! I've bought expensive rings from jewelry shops that have turned my fingers green after 3 days of wearing them..it's been 2wks with this ring and I can still wear it with no problems..I always find cool little treasures at this store ? thanks cvs and keep up the good work ??
