CVS on Pond Street in Newburyport is highly praised for its friendly and helpful staff. Customers appreciate the pharmacy's 24/7 availability and the welcoming attitude of employees like Chris and pharmacist Laura, who go above and beyond to assist and make everyone feel valued. The staff are consistently professional, accommodating, and always greet customers with a smile, creating a warm and family-like atmosphere. The pharmacy is known for its excellent customer service, with employees taking extra time to answer questions and provide explanations, making customers feel cared for and respected. Many reviews highlight the helpfulness of the staff, especially in providing advice on health services like vaccines, and their willingness to assist with special requests. The store offers a variety of unique and quality items, such as jewelry, with customers praising the good prices and durability of their purchases. Overall, CVS Pond Street is viewed as a trusted, friendly, and efficient pharmacy that treats customers like family, consistently delivering a positive experience.
Pharmacist was kind and took extra time to answer questions and provide explanations, never acting put upon and treated me like an important, valued guest. Think I'll be coming here for my scripts from now on!
May 2024
CVS Pond street PASSES the mark once more! There were PLENTY of staff/employees today when I just went to pick up my RX. Everyone working diligently as usual and all just as friendly and accommodating. Never a bad thing to say about this branch in Newburyport!
August 2023
Because of yankee homecoming there was no parking. I had to wait in the car while my granddaughter ran in
