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September 2023 by Ann M.
I cannot live without my life/saving medication. I showed up this week only to find out my medication was out back on the shelf. I was given a 2 hour time frame to come back.There was a 20 minute line after I came back in 2 hours, and when I finally got to the front they told me it would be another hour.I got in line the next day at 1:22, as the drive through closes at 1:30 for lunch. By the time I got to the window, it was 1:29 and the cvs employee was rolling down a metal screen without acknowledging that I had been waiting for this moment to get my life -saving medication for 2 days now. My 3rd time showing up, in the midst of working full time and taking care of young children. I've worked in customer service for 20 years. I have managed employees, owned businesses and worked with people my entire adult life. There is absolutely no excuse for this.
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April 2023 by Paige P.
Super rude and not helpful!! Was talking with other customers while on the phone and not answering any of my questions was more concerned with what was going on around him rather than help. Not to mention I waited on hold for over 10 minutes for NOTHING. Proceeded to call another CVS got my answer right away!!
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March 2023 by Sami B.
Their lines are long. There's PLENTY of staff but treat their customers like they are an inconvenience. Everyone is incompetent and they don't care about violating the Hippa law. Absolutely despise the Amesbury location. The Pharmacist DEAN KARTSOUNIS is lazy, rude, impolite, and racist and use and abuse elders. When you're sent by the ER AND YOUVE TALKED TO YOUR INSIRANCE AND THEY SAY YOU'RE covered. He makes you buy your own prescriptions and pocket the cash.Had to post one star when the whole staff deserve zero.Everyone in the pharmacy needs to be fired, and hire people who care and are kind. Why does everyone have to take lunch break at the same time. You have enough people to take intervals and separate lunch break.
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December 2021 by Ryan S.
I don't usually do reviews but I had to hop on the bandwagon to say that the folks in the pharmacy were just disrespectful. I'm a very polite guy and they were clearly upset and inconvenienced when I asked where something was. Gentleman with the English accent was great but jeeeez, these people do not like where they work.
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March 2021 by Christine B.
If it was possible to give zero stars I would. Just as the other reviews said the staff in the pharmacy is incredibly rude and surly and unpleasant and unprofessional
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February 2021 by Michael W.
I'm here watching a pharmacy tech package peoples meds with her mask under her chin, because she's scooping cream cheese into her mouth. No gloves either. Bit grim. They die fill my prescription quickly though
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November 2017 by joe marciszka
Great store and pharmacy