8:30AM - 6PM
15 Martin St, Essex9AM - 5PM
1 Haverhill Rd, Amesbury“I had the opportunity to work with a young girl at the Haverhill Rd branch today to cash in some bonds. It was a pleasure working with such a delightful, pleasant professional. This young girl is the model for what customer service is all about.”
8AM - 6:30PM
19 Haverhill Rd, Amesbury“Switching here from a bank was the best decision I've ever made. They go above and beyond. Checks clear ridiculously fast, and they are always available to help if something comes up.”
9AM - 5PM
35 Storey Ave, Newburyport“I want to recognize Cindy Scribner at Chase Bank Newburyport. I had a difficult situation with accessing accounts for my son following a serious accident. Cindy navigated all the requirements to get access which was a great help.”
“We went in for a notirization (it's free!) and were just blown away by how nice and helpful the staff was. Ruby in particular was amazing. There was no pressure but we ended up opening a bank account with them because of the great service we received.”
8:30AM - 5PM
8-10 Martin St, Essex“GREAT place to do banking!I have become dissatisfied with major national banking.....friend mentioned Service Credit Union.I visited this small location mid morning on a weekday and business was brisk. However, the two tellers were pleasant and efficiently meeting clients requests. The line moved quickly. I was quite pleased.Is it possible in person banking needn't be a grinding chore? I opened a new member account literally within minutes. Surprise! Surprise! In person banking needn't be a time consuming groaning chore!Jessica, Branch Manager, is on top of things and does a great job!..I never felt rushed with my queries. She guided me thru some banking technicalities and I am able to execute a financial plan to my satisfaction.Farewell major national banks! Service Credit Union is the way I choose to bank. I prefer being a share member as opposed to a faceless customer.”
“My experiences with the staff at this bank has been nothing but exemplary. Whenever I have needed to be in touch with them they are courteous and go out of their way to make things right. I love banking at the Institution for Savings.”
8:30AM - 6PM
16 Main St, Topsfield“Never had an account here, but used to exchange money here for one of the local businesses. Very positive experience each time I went, they were polite and quick with service even when they were out of the neccessary funds”
“As a historian interested in architecture, I love the design of this beautiful building, which first opened on April 16, 1871. The nearby clock tower was a great addition.”
8AM - 6:30PM
68 Lafayette Rd, Seabrook“Lindsey at align credit union is Awsome!! Not only did she set me up with my business account she also cut my Intrest rates on my car cut in half!!! Thank you for all your help you and Jared are awesome!”
9AM - 5PM
38 Main St, Topsfield9AM - 5PM
5 Market St, Amesbury“Been doing business for a long time , business & personal, I love this bank. They make everything so easy for me on a daily basis. The employees are so pleasant and helpful! I highly recommend this bank !Thank You !”
8:30AM - 6PM
40 Friend St, Amesbury“I love working with a local bank that gives back to our community . They do more for the non-profits in this town than most people know. Great customer service and smiling faces everytime I go there too!”
“I cannot say enough nice things about this Bank. Stellar customer service every time. Super helpful! They consistently go the extra mile and it shows! Lots of free ATMs.”
“Conveniently located in downtown Salisbury and off Route 1, although, getting into bank can sometimes be a bit of a challenge depending on traffic. The inside lobby is huge and the staff are always friendly and helpful. The drive-thru is convenient with enough space to turn into, along with an exterior ATM booth.”
8:30AM - 6PM
63 State St, Newburyport“I loved this bank, until they cut those trees down in front of the building. Everyone who has worked there has always been great to me for the 15 years I’ve had an account there, but I will be closing my account, as I am a true tree hugger”
Open 24 hours
2 State St, Newburyport8AM - 8PM
16 Main St, Topsfield“I came in at 1:30 on May 25. I’m not sure the names of the employees but the two women and gentleman who helped me were amazing. Helped me with every question, we’re so incredibly polite and friendly, and made me feel comfortable. Will be switching to Santander immediately. Thank you to the people who helped me, I hope you see this review!!!”
8:30AM - 5:30PM
45 Storey Ave, Newburyport“Best customer service I've ever experienced. Liz is the queen! When they say they will call, they do. Best decision to get home equity line of credit from them. Can't sat enough!”
9AM - 5PM
66 Storey Ave, Newburyport“Newburyport location has been my home town bank for years. They have the best and friendliest staff around. My questions and needs have always been met with the highest quality service. Even though I have moved a distance away I have kept doing business with this location because of their wonderful team.”
“Great local bank with great rates and service. When my regular bank could not offer a 10 year fixed rate on a commercial loan I discovered this great bank. David was quick with responses and follow up and the loan closed with no drama on time. I plan on using them often in the future.”
“In normal times, they are wonderful people to work with...and their no-fee checking is pretty cool too. Most of all, during this COVID-19 crisis they stepped up in a big way navigating ever changing, confusing SBA rules to help save our business!”