-
August 2024 by D
I absolutely love the historic building that this post office is housed in. It almost feels like you’re entering a regal museum. The clerk that helped me was super friendly and pleasant to deal with. Big thumbs up ??
-
July 2024 by Abigail Epplett
This very fancy neoclassical style post office is modeled after the United States General Post Office for Manhattan, also called the James A. Farley Building.
-
July 2024 by Cal zone
I don't know what that girl Marie's issue is, but clearly she needs to be retrained. If someone is asking for something you don't do, you offer the next closest thing POLITELY. I was told by one of the truck drivers that I could go in and ask for a specific package to be held, to just have my ID and tracking number ready, and Marie treated me like some kind of idiot. She was extremely condescending when she said "We don't just hold one package. We only hold all your mail for three days." I've worked in customer service for over a decade, and I know she SHOULD have said, "I can hold all your mail for three days instead! Can I have your name and address?" But she didn't. Instead she talked down to me, and then had the audacity to say I should be smarter and get a PO Box so I don't have to worry about my packages being stolen. I refuse to spend a cent on this post office as long as she's still working here, which is ironic because I was going to ask the package to be held AND get a PO Box for the future.
TL;DR: Get better customer service training. Politeness in this country is seemingly non-existing.
-
June 2024 by April Barboza
No waiting.
-
December 2023 by Tabbatha Mello Rodrigues
The woman that work the front desk are so polite and respectful and help you out so much and they work so hard especially during the holidays
-
September 2023 by Luz Enid Ramos Alvarez
Very good place and they have good working staff, they are very friendly
-
September 2023 by angel rodriquez
Great service
-
September 2023 by jose gonzalez
Some employees are very rude
-
July 2023 by Julie R.
I recently moved to New Bedford and was excited to get rid of my expensive post office box. I pay $135.00 2X a year.I cannot prove that my upstairs neighbor is breaking into my mail box at my new apartment. The post office managers have been super helpful in allowing me to hold my mail. The New Bedford Police could care less. I had to purchase a surveillance system to catch him in the act. While picking up my mail one of the desk postal workers told me that "they" know it is me messing with my mail box at my apartment. Why would I bring this stress to myself? She was so rude that it took me back. Today I reported her to the management. This is a terrible stereotypical postal worker. I am sure that there are good people that work there but this woman is to be avoided at all costs!!! Would give no stars if that was an option
-
April 2023 by Teresa M Estrela
Staff so rude it’s unbelievable! They must hate their job because they all look so miserable. So impatient and rude. Probably doesn’t know the word “polite” and “ proper customer service “. Worst of the worst.
-
March 2023 by Julio A Garzon
My package has been pending at this facility for 4 days!! Nobody can give me an answer as to why or expected ship time
-
March 2023 by Maureen Juarez
This particuler USPS site is quite good! People are attentive and quick.
-
March 2023 by keyzhla Pizarro
If u want someone rude w poor customer services xome to this post office cus that's all u going to get !
-
March 2023 by Jean Baez
This is the worst post office I have ever been too .. rude poor customer services!
-
January 2023 by Maria Lopes
Hi supervisor very very rude. So disrespectful. I’ve been going there for almost a year because I haven’t been getting my mail …. And the supervisor was very disrespectful and said it was my fault. I have never felt so attacked. Please get nicer workers.
