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August 2024 by Seth Darren
Very inexperienced driver put j hooks on my lower control arms on my brand new audi instead of using the eye hook I gave him and dammaged the car and guy shows up in shoes basketball shorts and a tank top.
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July 2024 by Kayla Ferreira
Do not buy a vehicle or request a tow from this company. First off they are lying cheats I called for a tow which they told me 20 mins turned into waiting for 2&1/2 hours in the blistering heat. Second they screwed insurance for money. Awful experience. Don’t trust liars and cheats
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June 2024 by Joseph Bertino
Good business
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March 2024 by jason santiago
Pretty awesome place. I’m gonna be renting again there in a couple of days most likely pretty quick as well as convenient…????
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January 2024 by Victoria “Vikky” rose
They left me stranded for 8.5 hours waiting for a tow, and every time i called which was about 15 times total, they continuously lied to me saying they were in Route, they clearly were not because it took over 8 hours. I could've left my car and gone to work then got dropped back off at my car to continue waiting, but instead i missed a full work shift waiting on the side of the road alone for 8 hours because they kept lying to me. I recommend calling anyone but this place if you have an emergency. Then after 8 hours i was ready to just leave my car and go home, they called on my way out literally just in time to say they would be there in 10 minutes, they arrived 30 minutes later. The complete disregard for my job, and my family, because that job is how i care for them, was so egregious I'm literally horrified. And while this was set up through AAA who also got a similar review, im making it a point to leave this review as well because honestly it wasn't AAA. After 3 hours, one very nice woman at AAA just kept it real with me and said "look the dispatch at union can't reach the driver. They have no idea where he is or what's going on" then after 6 hours i told the next person at AAA what the first woman told me and he confirmed that was what's going on and they were trying to find an alternative driver. So don't even think about blaming this on AAA. I also called union auto directly to inquire about when they'd be here and i actually got the drivers number from dispatch, he answered and said they don't do tows he doesn't know what I'm talking about, then when they actually came at like 8pm, low and behold the name of this company, that i called that said they don't do tows and have no idea what im talking about, was on the side of the tow truck. And it just so happened that that driver had a Spanish accent and barely spoke English, just like the guy on the phone who blatantly lied to me. Something is going on at this place. I think they might just be scammers sprinkling in some real work to make themselves look legit. I wouldn't be surprised if it was a chop shop the way i was treated.
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October 2023 by Cheryl McLaughlin
For a small business they were very easy and quick to deal with. Pleasant experience.
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September 2023 by JAYLEEN GALLOZA
Good people
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July 2023 by Chakira “Shake'N Bake” Gonsalves
Mario and his family are wonderful great Latino owned small business and local
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May 2023 by Lisa Medezez
Terrible customer service not helpful what so ever they are rude and disrespectful to their customers and charge whatever they feel like. Definitely don’t recommend 0/10
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March 2023 by Matthew Cornell
From what I heard this is the best rental car rental place
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January 2023 by Tim C
Horrible customer experience call them they said they have rentals available. I explain I'm driving a hour to get one they say fine it's available. I get there three people ask me how can i help you? The older Spanish lady sees me and says you have to go thru toro app and we now don't accept your type of card. So I do everything with the toro app , now the same lady says I don't know anything. Don't rent from this place. Seem to judge you the way you look. Given anti black vibes
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August 2022 by Kimberly Aubut
Jen has helped me through renting numerous times with union auto! They are amazing, kind, helpful and I would 100000% do all my renting vehicle business with them in the future!! Jen is so knowledgeable whine it comes to dealing with other drivers Insurance rentals. The best!!!
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April 2022 by gustavo galvan
Great car rental I’d recommend for sure
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April 2022 by Tifanie Pais
Teach your truck drivers not to tail gate school vans and obey the speed limit.
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September 2021 by Mike 5276
Next time I need a car I know where to go. There the best. Prices, friendly and will do anything they can to help you.
