Stop & Shop is a neighborhood grocery store with a long history of over 100 years, focused on offering a wide selection of products at good value. Customers can enjoy various shopping options, including in-store shopping, online delivery, and same-day pickup. The store features a GO Rewards loyalty program, which provides personalized offers and allows shoppers to earn points for gas or groceries. Stop & Shop is committed to community efforts, such as fighting hunger and supporting students through the School Food Pantry Program. The store has made efforts to become more competitive with pricing and maintains a union workforce, which is appreciated by many customers. Shoppers often find the store clean, well-stocked, and friendly, with helpful employees. The selection of organic products is generally good, especially in stores outside Boston, although some find the organic options limited in size and variety. Customers enjoy the deals and the opportunity to try new items on sale, though some note that prices can still be high. A common complaint is about old, squeaky shopping carts that tend to lock up or not work well. Additionally, the paper bags provided are often flimsy and tend to rip, leading some to suggest bringing reusable bags. While the store offers environmentally conscious policies, some customers feel that charging for paper bags is unnecessary and argue for a more practical approach to eco-friendliness. Overall, Stop & Shop is viewed as an average supermarket with friendly staff, decent selections, and ongoing efforts to improve prices and community support.
