Metro by T-Mobile at 209 Coggeshall St offers great prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The staff is friendly and helpful, with employees like Tayla, Napoleon, Dedra, Allie, and Jordan receiving praise for their patience, knowledge, and excellent customer service. Dedra is especially experienced and kind, while Allie went the extra mile to help get a new iPhone. Customers appreciate the staff’s willingness to go above and beyond, even when store inventories are limited. However, some reviews mention concerns about security and the need for better protection against bad employees who could compromise phones. Overall, the team provides a positive experience, turning around bad days and making customers feel valued. Visit Metro by T-Mobile for reliable service, friendly staff, and the latest phones. Call (774) 202-6200 or stop by today!
Excellent customer service Always & stupendous available products ! Satisfying !
November 2024
Napoleao was so patient and kind, very helpful and informative and took care of my phone issue promptly. Great customer service Thank you.
July 2024
I do not do these very often but feel compelled to do it this time around due to the great service I received. Thank you Tayla so much! Napoleon was also very friendly. I had a complicated port-over and Tayla was patient and went above and beyond to help me! Well done and thanks again!
