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April 2023 by Daud Al-din
Had a 1pm appointment and sat there with nobody else in there for almost 45 minutes!! Horrible customer service.
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May 2022 by Ashley B (Ash)
My tax professional is always on time and very helpful with filing taxes and answering any questions.
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May 2022 by Josh Debarros
Great customer service and I go there every year
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May 2022 by Angel Girl
Christina was a pleasure to work with I appreciated her knowledge and information
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May 2022 by Jennifer Shannon
Very excellent service and respectful to me
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April 2022 by jayda rivera
Elizabeth was great . Such a fast and easy process broken down step by step . I will be back next year .
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April 2022 by Cherry Raine
The lady who helped us was raly sweet and helpful got it done fast.
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April 2022 by Libsey
Candice always makes sure my taxes are done correctly.
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March 2022 by Tiffany H.
I called in the morning to ask if I could walk in or if I needed to make an appointment. I was advised that it would be best to make an appointment. So she started asking me questions regarding the appointment and I let her know what I did and didn't have. She put me on hold to ask a question she could not answer. The supervisor answered and told me that she could not take something I was inquiring about. I asked her why she could not take it if someone in my house hold came to the office 2 weeks prior and it was excepted. She told me I could go and get what I needed at a different place and I told her I've never heard of anything like that before. She basically told me oh well I will not except that and told me to call back with the name of whom filled the taxes. So I got the tax prep orators name and called back and everything she told me prior changed. Now it was excepted. Very unprofessional service. Very argumentative over the phone! I would not recommend this location to anyone!
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February 2022 by Cyph Mvn
I had great service overall.
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April 2021 by J
Horrible experience. I highly recommend you look elsewhere for your financial needs.Dropped my tax information off here 3/1/21 and was told it would take a few days for a amended return.Called after week and was told they were looking at them that day, A week later same excuse. A third week was they were almost done. On 4/1/21 i went in person to find out what was being done. I was told the taxes were fine and nothing was wrong with them.The IRS already told me what was wrong and what information they needed corrected. I provided all that information in the packet provided to this company. I only tried using HR block because I didn't know the correct forms to use.So after a month of themchaving my private information they did absolutely nothing all well the IRS was charging interest.
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April 2021 by tarzan Trinidad
Very nice an quick
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March 2021 by Butta
For 40+yrs I've always used H&R outside of NB and was satisfied with my yearly responses, appointments and preparation. But my first experience, here in NB, was not as professional, Bcause despite leaving my name and number with Christine, patiently on more than one occasion, for Candace... the Specialist she referred me to, neither one had the decency to acknowledge a single messages left with even a quick responses to make myself available on a less busy time & day for her/them.The time & dayS I was given to wait on call backs, is time that could have been used to look elsewhere.And trying to get another local referral from the main office, who passed me onto a 472# to also express my dissatisfaction, just amounted to a Guinness Bk Record, of an hour and a half total wait and passes, before a Tamika apologizes for my experiences; remains on the line, then disconnects !
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March 2021 by Lexus Matthews
My tax pro, Candace, was very friendly, efficient and knowledgeable.
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March 2021 by Stretchwheel995
Knowledgeable experts, work fast and are diligent in their work
