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March 2024 by ann doyle
I was about to undertake a kitchen remodel and needed to select a new countertop and backsplash tile. My contractor sent me to Olympia as he said they have the best selection of products in the area and offered vast expertise. A family business, I felt like part of the family by the time all was said and done. They treated me as a valuable customer from start to finish and went out of their way to find what I was looking for at each step in the process. They take great pride in their work and it shows. I highly recommend Olympia and will use them for any future tiling needs. The entire experience was a genuine pleasure. Thank you Olympia team!
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February 2023 by Julie T.
Olympia marble is a great family owned business. Very knowledgeable and helpful. I've read some of these reviews and I have to say I did not experience any problems. I went in for a bathroom redo, counters and tile a few thresholds and it all came out beautifully! No hassle's. Yes they wanted a deposit but that's normal in any business. I recommend Olympia Marble and Granite to everyone.
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January 2023 by Jen McGinn
Don't use these folks. Whatever they had going for them years ago, is gone. They had us pay 100% up front. They lost our measurements, but didn't realize it until I called to find out when we'd get an install call. They have scheduled and rescheduled so many times I've lost count. They came yesterday and a piece was chipped, so they took everything back to the shop and were supposed to return today, but instead, at 2:30pm, someone comes out to tell me that if they install it, there's going be a big ugly caulk line around the bottom. Maybe the guy who measured could have told us that? The salesperson said it would be no problem.
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July 2022 by Jen M.
Don't use these folks. Whatever they had going for them years ago, is gone. They had us pay 100% up front. They lost our measurements, but didn't realize it until I called to find out when we'd get an install call. They have scheduled and rescheduled so many times I've lost count. They came yesterday and a piece was chipped, so they took everything back to the shop and were supposed to return today, but instead, at 2:30pm, someone comes out to tell me that if they install it, there's going be a big ugly caulk line around the bottom. Maybe the guy who measured could have told us that? The salesperson said it would be no problem.
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April 2021 by Kathleen K.
No one knows how to measure! I can't tell you how many times the granite was measured but it was always wrong. Holy cow, someone give them a measuring tape.
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January 2021 by Patrice
My search for a bathroom vanity top ended here. Despite being a small job, Evan spent the time to help me find the right remnant and facilitated in home measuring and installation. I was completely pleased with the final product.
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January 2021 by Ashton Grandy
Great place and very easy to work with. We went in with a drawing for our bathroom counter, selected a slab, and in less than a week it was ready to pick up. Service and quality were excellent.
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January 2021 by Seema Layne
The staff at Ollie Marble & Tile are fantastic. They are so nice and helpful. I would highly recommend anyone to go their for their tile and stone needs.
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January 2019 by Stanley Kramer
They were recommended by my general contractor as I was doing a complete kitchen renovation. I was having granite counters installed. I would not recommend them at all.First, I was given stone samples to select from that when I went to the stone yard they recommended, was told that stone hasn't been available for many years. OK... small oversight. When I informed them, they didn't seem to care and put the sample back into their stick.The first delivery of 4 large pieces and 5 or 6 small ones was extremely of extremely poor quality (edges not straight, sides not perpendicular, ends not cut straight or polished, sink cutout too small and poorly done, etc.). They had to recut 3 of the large stones. Their 3 follow up to repair the sink were of no effect. They finally replacement the last large stone and the sink cutout is still not right. But I accepted it because it was clear they could not get it right.The kicker is for me was that they did not take responsibility for the problems. Excuses like, "this is not an easy stone to cut" or "these are odd shaped counters". I thought they were in the stone cutting business. The only thing that arrive on time and with any regularity was the invoice.
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January 2019 by Anne-Marie Fournier
I ordered thresholds and quartz shelves with them a few times and everytime was a pleasure to deal with them. There service is friendly and efficient. The products they delivered always met my expectations and I am a very demanding custumer. I will keep doing business with them for sure!
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January 2018 by Justin Rachwalski
I came to them with a very unprofitable job and treated me very well. I needed only 2 marble tiles for a bathroom and needed them custom cut. They did a great job matching the tile and then cutting to the exact specification I asked for. I installed by myself and you can't even tell.
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January 2017 by jeanne mcguire
Great service and they did everything they could to speed things up for my renovation. I cannot say enough about prices and service. Evan has a great eye for design.
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January 2016 by David Grigorian
They don't have a display of slabs. When we went, they referred us to go to a different store. This is not professional. The store is far from Boston.
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January 2014 by Tamara M.
After being assured that the tile we ordered was in stock (first question we asked) and would be delivered on time our order was not fulfilled on the date promised. It was not fulfilled on the “new” date which was scheduled after the first failure to deliver.Phone calls were not returned. Salesperson who is supposedly “taking care of us – ha!” is always “with another customer”, or “not available”, or “on a job site” or there is another excuse for him not being available. We had to call many times, leave multiple messages and jump through all kinds of hoops just to find out that there is another delay with the delivery.The only thing that was done promptly was charging our credit card.I think that the store owner needs to review his staff and make urgent changes. The team he has now is lazy and unprofessional.
