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“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“The gentleman was very very helpful to me in many ways I honestly appreciate his services I fill that this store having Franklin and his thank you as a sales rep will do very well because of his kindness to the public”
“I had a great experience here. I came in with a cracked screen on my Surface Pro. Michael fixed it promptly and it looks good as new. I would highly recommend this business if you're looking to get your devices fixed.”
“Exceptional service! One of the best AT&T experiences I’ve had in a long time as long time customer. Much thanks to Daniel and the team for making life easy and getting me in and out in a timely manner.”
“Great experience! I repaired my iPhone 14 at the HFIXPHONES shop. I'm very pleased – they are professionals, prices are reasonable. They repaired it at a high level within just 20 minutes. I highly recommend their services.”
“Edgar was the best! We struggled with over the phone ATT costumer service for 2 WEEKS and he helped us in less than an hour get everything straightened out. He deserves a raise!!”
“I was struggling getting an issue resolved over the phone so I went to the ALH AT&T. Miles was so helpful and polite. I was in and out in 10 minutes with the issue resolved.”
“My salesperson, D'artagnan, was just exceptionally patient with this technically challenged self, answered all my questions, helped me get the phone I wanted, assisted me with other tech issues later on too!!
My only gripe with the Waltham AT&T store is lack of covers and screen protectors for my phone. I think it's because other phones are more popular for most people.
I will be back!!”
“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”
“I received excellent service! I got to the store a little on the late side , the lady managing the store called the technician and he came back to the store and replaced by cracked screen within 20 mi utes. Thank you!”
“After a 3rd try I found this AT&T store open, the first 2 weren't. I was having trouble with my phone and Eddy Tavares and Caio Reboucas were very friendly, made me feel welcome and most importantly fixed my phone right away. Kudos to them both!!
Ed from Imotobank.”
“Diego Cabreraat the Canton AT&T store was so helpful with my upgrade the transaction was smooth and easy he even inform me on other offer I had with my upgrade”
“Excellent and helpful service from Moses! Went in with a number of questions about switching my plan. Moses spent a lot of time patiently answering my questions and he even drew a cost comparison chart for me (old phone vs new phone, old plan vs new plan).”
“Got my Galaxy s20 charging port repaired here for a reasonable price and a pretty quick process. The guy here seems knowledgeable, and I ended up with a new case at a very reasonable price as well.”
“These guys did an amazing job fixing my iPhone 12 screen; it was super cheap in comparison to Apple, and they did it super fast! I will be coming here for my repairs from now on.”
“This shop is by far the best phone repair service I've come across and I'm not exaggerating. Reason why is because the man knows what he's doing. He's straight forward, does not beat around the bush and will let you know if the repairs can be done today or another day. I got my mothers phone fixed within 2 hours of bringing it in and its working as good as new. He's so great at what he does.”
“We had an issue with our FirstNet service and upgrading to a new phone. Long story short Eddie was the employee when we came in for what we thought was an easy transaction. Turned out it kept him 1 hour past closing. He was so kind and offering his number to help resolve it the next day. He never once made us feel rushed or appeared annoyed (although he had to be)! While we weren't able to fix our issue that night Eddie went above and beyond to help us! Give him a raise!!!”
“Kevin was amazing. Started the conversation with him over the phone. Then when i can I'm he took great care of all my needs. Products and services are great !.”
“I love coming into the store, Fernanda is the best at her job. Very welcoming and always knows how to work with the customer to make the best choice. I always come out smiling because i feel satisfied with the service!! God bless”
“This location provided me with the most ultimate service! extremely patient & determined to provide the ultimate experience. Super satisfied with the switch !!!! Thank you to Fabi, John, & Bess in Mattapan !”
“Went to this store and witnessed a customer wanting to get a cheaper plan than $30 then got mad because it was too expensive, it is none of my business but people don't understand everything is worth money now a days. don't let people's opinions stop you from visiting this place, i never had an issue. they are friendly. and professional! Thank you!!”
“Jack, who helped me at AT&T, was very helpful. He helped me transfer my data from my very old iPhone to my new one and was very patient helping me troubleshoot.”
“Visited again recently. Perfect experience and service. Leya expertly explained all and patiently answered my questions, and even followed up to make sure I was having no issues. Previously, Sean had been very helpful too. My thanks to this store.”
“MICHAEL WAS AMAZING. HE DEFINED THE TERM "GOING ABOVE AND BEYOND FOR THE CUSTOMER". I WOULD HAVE GIVEN HIMA CASH TIP IF I was able too.....and I NEVER tip!!”
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“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”