11AM - 7PM
290 Speen St, Natick“Had a tailoring appointment with Patricio to get a suit for my wedding. Had a great experience, Patricio is super sweet and talked through the fitting process. Suit came quickly and fit was perfect. Even set up a follow up appointment after it came to double check the fit and Patricio made sure to see me on short notice.”
“On this visit, I was a destination shopper. I had an outfit I needed to build for a specific event. Ricky was attentive, listened to my needs and didn't push the upsell too hard. I got in and out in as little time as possible with exactly what I needed.”
“I cannot express how much I love hot topic! The prices are high for not great quality but there aren’t many alt/indie/etc stores around so this is great, the jewelry,cat ears,clothes etc are adorable and always have cool stuff,hot topic 4 lifer <3”
“Great selection of classics and modern wear. Customer service at this location is superb, associates are very helpful with recommendations. I highly recommend shopping here”
“First time at untuckit Natick, I almost waked right out. The music was terrible. I lost my chai ln of thought and was ready to leave until their rep Jon, made me feel welcome.I didn’t know what my size was at first. Jon, helped me find my right size and fit. He was very helpful, I tried on a pink shirt and blue chino’s. Not gonna lie I feel great. Walking around in a new look. Can’t wait to come back and get more shirts from here”
“This 5 ? is for associate V.P. (which is what my receipt reads as the cashier that rang us out).We're Vans Family members and V.P. was enthusiastic and friendly while putting up with our requests during check out. She was fun and engaging, everything you hope for in customer service.”
“Quinn was amazing! Professional, kind, and attentive to a near constant revolving queue of customers needing the changing rooms. Quinn retrieved updated size requests from many of us- and stayed on track the entire time with her side work. She was very friendly- and made shopping easier and fun! Store is fun and clean, as always!”
“This isn’t my usual store. I usually go to Chestnut Hill because driving in the mall area of Natick is terrifying. Plus, this mall is far too big. But the Chestnut Hill store is temporarily closed for mall renovations and I needed to get an exchange out of the way before the deadline. It was an exchange from the website. I had no issues in this store. The two ladies at the register were super helpful. One of them even went through the rack of jeans for me, to find the two sizes I wanted to try on. I didn’t even ask her for help. I just asked her where to find this style of jeans, and she showed me and then said she would find what I was looking for. I was so grateful because I hate searching for things. That’s why I shop on the app. I buy all Uniqlo clothing, and I mostly order from the app because my preferred store (Chestnut Hill) is about 50 minutes away. I try so hard to get it right the first time so I don’t need to return or exchange things. While I don’t plan to go back to this store (this mall is far too big, with a very scary parking situation), I was very happy with the service I received.Also, Uniqlo recently updated their return and exchange policy to be more customer service-friendly.”
11AM - 6PM
1245 Worcester Rd, Natick“I dont really care for the Gap but I went here with someone else. Base on my observations, I would say the store is well organized and stocked appropriately. There were staff floating around to help. The lighting is a bit too dark for me but it is what it is.”
“I had an excellent experience at the Brooks Brothers in the Natick Mall. Needed a suit for a wedding three weeks from now. I am not a fashionista but Mo helped me pick a nice looking suit, and a few shirts to go with it, and Mustafa did a great job with measurements and adjustments. Very happy I went to Brooks Brothers for the suit”
“I went into holister looking for a pair of jeans this one employee I’m not sure what his name was, but he had braids and was tall with glasses. He helped me order the jeans when we couldn’t find the size, and even showed me this super cute shirt! I also signed up for holister house which got me 10 dollars off!! He was super helpful!”
“Absolutely wonderful! As a trans woman shopping for clothes, I obviously have my own anxieties over the process, but everyone was so lovely. Picked up a couple items that are fast becoming favorites.”
11AM - 8PM
1245 Worcester Rd #2, Natick“Great location, easy access to the store, friendly staff, though will find some good deals, but not really, found the store a little over priced. But I guess was just the location.”
“I was there on Sunday. 12/15 2019. I got so excited over the sales and big deals going on. I lost my forever 21 shopping bag. I literally cried a little because I was hurt . I’m gonna call the store today and see if they found a forever 21 bag with a jean jacket and two jeans and a hair clip. I brought that as a gift for my sister . I am really disappointed in myself for being so careless. I left the store with Aeropostale’sbag and left my bag at there . HAHA”
“It’s your average Abercrombie in a mall situation. I’ve had great experience with the employees who are very willing to help! Only giving 4 stars because it is rather small with limited selection.”
“Heidi and Sam were very helpful and were very accommodating to my request I was able to reserve a pair and got them after Sam was kind enough to follow up with me5.24.23 Want to thank Heidi A and Jaylisa G for their continued support and service with my purchase today made it stress free and seamless transaction thank you! Great associates!”
“Been coming to this urban for quite a while now and I gotta say the workers I see everyday there for the past few months have been working extremely hard and you can see it. Me and my mom see the same 3 faces like everyday a young lady with glasses always finds everything I need when I ask, and I always see this kind guy with braids who I've seen just about everywhere in the store running to help a customer! It's nice seeing such amazing workers work through times that are really busy!”
11AM - 6PM
1245 Worcester St, Natick“Large, well stocked store featuring yourhful and trendy clothing for both adults and children. Finding sizes and colors of each style of clothing was easy and much appreciated.Liked the spacious aisles and well stocked displays. The style and quality of the clothing were better than expected. Pricing was good and gave good value for the purchases we made. If you sign up for a free membership at the register, you'll get a 10% discount on your first member purchase. The only thing missing were a couple of chairs here and there to rest tired mall feet. ?”
“Good quality clothing and excellent staffs. Both the staffs at the store were very helpful. Once I had to return a cloth, same smiling face and helpfulness even when returning something.”
“They have tarot cards.A simple store full of fun knacks for pleasure.Very sexy to visit with a partner. Prices are fair. Something for every budget. Cashier is very cool.We are enjoying our items. I only spent $40 for 3 variety items.”
11AM - 6PM
1245 Worcester St Suite 2158, Natick“Gabby and Gaby were incredibly kind, helpful and patient. They were eager to run to find pants that fit and gave great feedback about how they all fit.Sadly the stores sales were not as clear as they could be, but these two staff members helped make tough choices on a great pants selection.”
“Paul at the Natick location was awesome! So knowledgeable, patient and kind. I definitely recommend coming to The Black Tux for tuxedo rentals. Thank you so much, Paul!”
“The gear they make is phenomenal. Extreme comfortable, flexible and water wicking. All the girls that work at the stores are incredibly professional and very friendly. They can be very serious but very kind and to the point I love being a Fabletics customer. Everyone should sign up and try it. You don’t know until you know.#fabletics”
“I walked into this store not knowing it was closing a few minutes after I had gotten in. I realized soon after and was going to exit but the girl who was working at the store stopped and made sure I got what I needed before I left even though they were literally closing. I apologized many times and told her I could come a different day but she kindly offered to help me and stayed behind to help look for jeans for me. I know working in retail came be very frustrating but this worker was so welcoming to someone who had entered the store way too close to closing and I really appreciated her generosity in letting me stay, helping me look for clothing, and helped check me out. This was such an amazing experience at this particular pacsun and I would come back just to thank this worker again for her help.”
“I don't go here a lot but every time I do it is always so clean and not like the stereotypical image of a forever 21. Each time I've gone I was kindly greeted and had any questions answered. They also have a great sale section!”
11AM - 6PM
Worcester St #1245, Natick“Much cleaner and more organized than the Newbury st store. They also recently just installed self checkouts to make the lines move faster, and there is someone always there to help you get the security tags off the clothes if you need help. Much more pleasant shopping experience now.”
“Rafi is the best seller I have ever seen, he gave me and my friend some advice and that’s really helpful for us. And I love this store’s suit, each one is elegant!”