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“Watch City Pharmacy offers quite literally a night and day improvement over the chains and even other independents. They are always on time with refills (I recently called one in and… it was already being filled!), they have successfully lined up all my refills for a once monthly drop (one visit vs 5-10 at other pharmacies), and the customer service is superb. I’ve never received a “your refill is ready” only to find it is not (I’m looking at you CVS). Fast, friendly, on time. There’s no comparison to the other providers. Keep up the great work!”
“Fantastic customer service! They always answer the phone. They have a great interactive app and you deal with wonderful helpful people. I won’t go anywhere else!”
8:30AM - 5PM
49 Walnut St Building 4A, Wellesley
Medical Supplies
“Jacob was exceptional in assisting me in resetting our e-pill dispenser. We have used the same machine for years. Somehow when reloading last week some setting were changed, obviously by us. Jacob walked me through the process and answered all questions with patience.”
7:30AM - 7:30PM
25 Birch St Bldg. B, Ste. 100, Milford
Medical Supplies
“I was like 50% hesitant and 50% nervous when my Doctor sent my specialty RX here because of all the really poor reviews. I thought it was going to be a pain to get my RX each month because of the low star ratings but I have nothing bad to say about these guys! I only call them once a month when I need my RX refilled but for everything else they have this like chat feature where you can leave a comment or a question like 'did my Doctor get back to you?' 'When will my RX ship?' After a little while they answer your question for you, I use this features to get updates on the status of my RX. Once my prior authorization went through, which didn't take long at all, they shipped my medication. My RX is refrigerated so I think they overnight it to my Doctor. Either way I just call them once a month to tell them I need a refill and confirm my info then they contact my Doctor and once they hear from her (usually 24-48 hours) and get some info from her they process my order, fill my RX and ship it out. I get text and email updates so I know when it's being filled and shipped and when my Doctor will get it.So far so good with these guys!I will post if there are any future updates regarding my experiences here.”
Medical Supplies
Medical Supplies
Medical Supplies
Medical Supplies
“We love Byrne. Our family could not have survived my husband's recent hip surgery without their help and support. At first we thought we needed to buy and pick up the items ourselves; later on, we just called and Byrne would deliver, free of charge, same day. Great value, professional and courteous service, and a wide selection of practical items.”