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10AM - 6PM
321 Speen St, Natick
Home Decor
“We really love all the products from Ethan Allen. Ethan Allen will never run out of fashion. Our desinger Marla is amazing! She is very creative, having great taste and always giving us the best choices. She is meanwhile very very responsible in resolving any problem occured. She watched the process tightly and in fact, her response is so fast. We highly recommend Marla to anyone who wish to create a wonderful home.”
“I recently had two of my rugs cleaned. I purchased these rugs from Dover Rug. However, I did not have to have them cleaned at Dover Rug. I chose to do so as I had a positive experience in 2020 when I purchased the rugs. I called the Natick store in the morning, spoke to Sachin and a pick-up was scheduled for that same afternoon. I did receive a cost estimate at this time. When it was time for the pick-up, I received a text and phone call with notification that the guys were on their way and would arrive soon. After a week, the same process took place when the clean rugs were delivered back to my home.
When it was time to place the rugs down on the floor, the guys took their time making sure that they had reversed the direction of the rugs, and the rugs were placed exactly where I wanted them to be with my furniture moved back in place. I received the exact pricing at time of pick-up. The cost was reasonable and terrific value for the service I received. Service that included a prompt pick-up, cleaning, delivery, and proper placement. I asked if they could re-connect the pieces of my sectional couch which was completed in moments.
During both visits, the Dover Rug team were professional, efficient, punctual, and the price was more than fair and terrific value for what was done. Without my asking, the guys took their shoes off at my front door. What more could I ask for?
Fern K.”
“This is definitely my new Self Care Fun place to go to. There is everything there, all kinds of gifts, knick knacks, clothes...EVERYTHING. And the lady that helped me was so friendly. I was so blown away, I didn't get her name but her associate number is 015259. I will definitely be coming back and highly recommend The Paper Store for any kind of purchase.”
“Jim was great!I called to get dimensions for drawers for the Millstone Island.(The drawer dimensions are not listed on the website. Overall dimensions are listed, but not individual drawer dimensions.)I tried the Live Chat, which did not have the info and they directed me to try the customer service email and the customer service 1-800 number. The 1-800 number did not have the info, but they checked inventory to see which store had the item in stock so I could call and ask a salesperson to measure. Then the 1-800 rep transferred me to the Natick Store.Jim answered the phone and took the time to measure the three types of drawers on the item and also how far the drawers pulled out. This information is incredibly crucial to me since I do not have a lot of space in the intended room and i'm trying to maximize every inch.Jim sounded like he was having a super busy morning, but he was polite and speedy and I very much appreciate his attention!”
“The people at A.D. Cola are amazing at what they do. Expert level knowledge, friendly and welcoming, accommodating. They have a fantastic array of lighting, and are able to present a range of ideas and options. Super high level store!”
“Sales staff were very helpful and process for delivery was perfect. I love my new couch! Next time I need anything the Furniture Consignment Gallery will be my first stop.”
“Wow what an amazing experience with Adam. Helped me design several rooms. So talented, patient and understanding of what you what with your home. He always has great pieces to show. If your looking for luxury customer service look no further. Adam is the best in the area”
“Absolutely incredible store staff. I came in with a discontinued set of glasses outside the return window that arrived chipped and they still helped me exchange for another discounted set. Looking forward to shopping here for a wedding registry event in the coming months!”
“Been coming to this urban for quite a while now and I gotta say the workers I see everyday there for the past few months have been working extremely hard and you can see it. Me and my mom see the same 3 faces like everyday a young lady with glasses always finds everything I need when I ask, and I always see this kind guy with braids who I've seen just about everywhere in the store running to help a customer! It's nice seeing such amazing workers work through times that are really busy!”
“When I called Pottery Barn Kids in Natick, MA today to discuss a gift for a new baby girl I was fortunate to get Laura R. Searching their store on line I spotted the PBK wooden blocks. There are various sets & I wanted to get the most appropriate one, knowing this little one wouldn't be playing w/them for quite awhile. Laura reviewed each set w/me & couldn't be nicer. When she didn't know the answer to one of my questions & needed a moment to go in the back room & take a look at the product, I appreciated her thoroughness. FYI: I had read so many negative reviews regarding rude behavior by associates in the PB stores prior to calling. I personally would recommend Laura R. in the Natick Mall. You will be more than happy. I certainly was!!! MRR”
“Awesome and outstanding staff. I just hardly made it 3 min before closing time and let me in!!! Thank you 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
10AM - 8PM
1450 Worcester St, Natick
Home Decor
“We had a very informative sales lady Donna... we fell in love with a dbl recliner couch...went to 2 other stores and they didn't have anything like it. Needless to say we went right back and purchased this couch.. it has AMAZING lumbar support, a charging station, heat and massage...I just wish it came with an option of colors...but I never thought Bob's would have something like this !! Wow !! So happy and can't wait to get it !!”
10AM - 6PM
323 Speen St, Natick
Home Decor
“We worked with Sammaa Elshereif at Natick store. She was extremely helpful and provided lots of creative advice to furnish our living space. We worked with her in different phases on procurement that saved us money. We will definitely work with her in future projects.”
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“This was the most pleasant experience for purchasing dining chairs. Staff directed us to the right area and Jill patiently took the time to help with upholstery selections and design.”