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September 2024 by Anthony Schipani
Needed 4 new tires with a quick turnaround because I was leaving for vacation the following day. Morgan went above and beyond getting the tires into the shop to have same day service. Very communicative throughout the process. She was extremely helpful and she genuinely cared about ensuring I got my car back before the end of the day. On top of all of that she got us the best deal possible for price. Extremely happy with the experience and will 100% go back.
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September 2024 by Ivan Zuraev
Waste of time: On 08/20/24 Used their website to generate a quote for 4 tires, plus installation and balancing, coming up to over $700 after all the discounts and promotions. Got an automated email with that same quote from them, stating that they will contact me in 24 hours. They never did, I figured they must be busy, so just waited a day more, still nothing. I called them two days later, asking what's happening in terms of that quote and when can I come to get my tires changed.
They said that they will not stack certain discounts (despite their quote calculator showing otherwise, but ok, no big deal), told me that they will call me once the tires arrive to them, and then again a period of nothing. Complete silence. I understand we are all busy, so I gave them over a week. 9 days later, still nothing - them tires could have been shipped from across the country by now and would have been here already, and I highly doubt that they needed to order a set of 4 Firestone tires (Firehawk AS V2, a common SKU, not some rare specimen) all the way overseas just for me, so no excuse on that.
Having lower prices than most of their local competitors is good, but that is essentially worthless when they fail to respond even to a simple quote, and its even worse when a customer is actively seeking to bring their business to them, but they just don't do anything.
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August 2024 by Kasozi Doris
Having been a client for ages. I went to change my car breaks at hogan . They told me my car needed caliper change and I paid for them . In less than a year 8000mileage my breaks needed to be changed again . I asked another mechanic to check what the problem was , only to be told they put a wrong caliper. I talked to them and all they could offer me was free oil change . That was pathetic. I can't recommend anyone anymore
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August 2024 by Sandi Eaton
Took my car in today for a set appointment at 9:00 am because it was making a noise and wanted them to check the brakes. After having my car there all day I called to find out they had not even looked at it. They then called back after looking at it to say they looked it over and took it for a test drive but they couldn’t find anything wrong with it and it wasn’t making any noises. I picked it up and as soon as I drove it I could hear the noise it was making. Not happy with the service I feel like they wasted my time.
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March 2024 by Oga Vor
I went to Hogan Tire to have old tires replaced on my Subaru. It was by far the best experience I ever had for any car-related thing. I asked for a specific tire model. The correct tires were brought over from a warehouse the next day, in time form my scheduled appointment. I needed a ride to and from work: no problem. Hogan's computer systems are integrated with Uber, so they simleassly summoned me a car to get to work, and later picked me up when the car was ready. I did not have to do anything - amazing!
The next day after the tire replacement my car showed a low presssure in one tire. I stopped by Hogan. They found a leaking tire valve stem (nothing to do with their work the previous day) and replaced it for free! This is a busness done right. Thank you Morgan, and the the rest of the Hogan crew!
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December 2023 by Lorene Whitecross
Hogan tire and Auto in Natick is committed to getting it done right. We had a tire and rim replaced after a unfortunate high speed curb incident. Hogan tire took care of everything, including a much needed alignment. I really appreciate the thoughtfulness of the team lead by Joshua. Thanks guys!Highly recommended!
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November 2023 by Mark Rutter
Consistently great across the years and several cars - I wouldn’t take ours anywhere else.
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October 2023 by M H
This place is great! I always go to Hogan for tires. Excellent service.
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September 2023 by Connie Randall
Hogan has been super helpful every time I have gone. They ordered my tires and installed them writhing 72 hours of my call. I highly recommend them!
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September 2023 by Everett Harman
They match anyone's prices, make appointments easy and provide free balance and rotations.
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September 2023 by Hannah Dorfman
Great service, communication and fair pricing. Thanks again Ray and team!
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September 2023 by Alfredo GLS
I work 5 minutes from there, I'm a mechanic and I decided to replace the inner tire rod but when I finished repairing it I noticed that my car started to brake on its own and the steering wheel was very out of adjustment and I couldn't drive like that on the highway, I quickly went to Google maps and thank you God I saw Hogan Tire it was 4:00 pm when I arrived I told the guy at the receptionist that I needed to be lined up and they told me it was only by appointment and I told him my situation and I asked their technicians and he said it was an emergency when they said Yes, I felt super happy and I realized that they were Latinos and they worked super well, professionally and humbly, they are willing to work and help the client. That is priceless, all the help and good work they did on my car just a few minutes after closing my Car was ready and safe to drive, I forget the names of the employees but they deserve the best!!
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September 2023 by Irina Franklin
Great service, professional and friendly staff. We have been coming here for years - they never disappoint
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September 2023 by LimitedChez
Professional, excellent service. Had the flat tire patched up in less than an hour. A++, thanks Mattheus.
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March 2023 by Brian Finn
I had low tire pressure and went to Hogan Tire but I got there just as they were about to close. They could have sent me away but they checked and repressurized my tires for no charge. When I asked about the cost, they said the only charge was for me to drive safely.
