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“Took booking an appt 3 times to get a tech out here, but when Jim came he was thorough and knowledgeable. Professional and courteous.Service: Refrigerator/freezer repair”
“Nice clean store. Great inventory and stock of what you would expect at this store. Location is convenient and there is plenty of free parking available. Nice variety of stores around the area as well.”
“Needed help as I am an elderly and limited mobile man. I thank you for your kind and caring service people I will always go to your store on speen street for my needs in the future ❤️”
“I'm not a plumber, just a guy who lives close to the store and hates Home Depot. The store is really for pros, but when I go in they are still really helpful. I try to go in when it's loaded with plumbers, but as long as I do that and keep the really stupid questions to a minimum they are fantastic to deal with.”
“I was there today at Natick store. Natick is very far away for me from Lexington. But they have great vanities with stone like counter top all the time. The other store will tell me the store model is not for sale. Now I know why. The guy from plumbing department helped me to find a replacement for a missing mirror, took me to the manager for price adjustment , disassembled the vanity from the rack & the floor and helped to put it on my car. What a efficient service. All the people there I met today are super nice and friendly!”
“I was there today at Natick store. Natick is very far away for me from Lexington. But they have great vanities with stone like counter top all the time. The other store will tell me the store model is not for sale. Now I know why. The guy from plumbing department helped me to find a replacement for a missing mirror, took me to the manager for price adjustment , disassembled the vanity from the rack & the floor and helped to put it on my car. What a efficient service. All the people there I met today are super nice and friendly!”
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“The quality of tools has improved tremendously over the last few years and their warranty works well if you are a member of their club. I replaced several items without a receipt no issues.”