Harbor Freight Tools is recognized as America's #1 Tool Store, boasting over 1500 locations across the country. With a vast selection of quality tools, including automotive, air and power tools, storage solutions, outdoor equipment, and welding supplies, it offers unbeatable value to its over 75 million customers. Customers appreciate the store for always having what they need in stock and commend the staff for being polite and eager to assist. Many reviews highlight Harbor Freight as the go-to place for repairing tools, emphasizing that it has every necessary tool for repairs. One customer shared a successful experience fixing a broken tool quickly and cost-effectively, praising the store's reliability. While some reviews mention that the store feels smaller than it once did, it continues to provide essential items for home and lawn repairs, including generators and solar panels. Additionally, customers value the company's commitment to its employees, as demonstrated by a closure to prioritize staff welfare. Although there are some concerns about the quality of certain low-end products, overall customer service remains strong, with hassle-free return policies noted for faulty items.
The quality of tools has improved tremendously over the last few years and their warranty works well if you are a member of their club. I replaced several items without a receipt no issues.
November 2023
Helpful associates. Good selection. Well stocked store.
September 2023
Always find everything i need. They never run out of stock and have a great group, everybody super polite and very happy, always ready to help you.
