“We’ve relied on Debsan’s for decades, and every experience has been exceptional—but this time, they truly outdid themselves! They guided us through selecting wallpaper, paint, and fabric for our dining room chairs, making the entire process smooth and efficient. With Debsan’s extensive selection, it could have been overwhelming, but they took the time to listen to our style preferences and budget, providing tailored options that fit perfectly. The chairs look brand new and are even more comfortable than when we first purchased them. We couldn’t be more pleased and look forward to working with Debsan’s on our next project!”
“I recently had two of my rugs cleaned. I purchased these rugs from Dover Rug. However, I did not have to have them cleaned at Dover Rug. I chose to do so as I had a positive experience in 2020 when I purchased the rugs. I called the Natick store in the morning, spoke to Sachin and a pick-up was scheduled for that same afternoon. I did receive a cost estimate at this time. When it was time for the pick-up, I received a text and phone call with notification that the guys were on their way and would arrive soon. After a week, the same process took place when the clean rugs were delivered back to my home.
When it was time to place the rugs down on the floor, the guys took their time making sure that they had reversed the direction of the rugs, and the rugs were placed exactly where I wanted them to be with my furniture moved back in place. I received the exact pricing at time of pick-up. The cost was reasonable and terrific value for the service I received. Service that included a prompt pick-up, cleaning, delivery, and proper placement. I asked if they could re-connect the pieces of my sectional couch which was completed in moments.
During both visits, the Dover Rug team were professional, efficient, punctual, and the price was more than fair and terrific value for what was done. Without my asking, the guys took their shoes off at my front door. What more could I ask for?
Fern K.”