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September 2024 by Joseph Alie
My fiancée and I were first time car buyers and had the best experience at Audi Natick with Jorge Paiola. From start to finish, he helped us find the best car to fit our needs while providing helpful insights, suggestions, and assisting us in evaluating options for both new and used vehicles. He went out of his way to make our experience as smooth as possible, including driving to Boston to pick up our down payment check in person. He truly is a rockstar at his job, and hopefully we have the chance to work with him again in the future!
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September 2024 by Barron Wernick
I had a great experience at Audi Natick, and that is owed to Kevin Chu who was a fantastic sales rep, or “brand ambassador” as I think they call his role. Super knowledgeable about the cars, patient, and really took time to listen and understand what I was looking for. I test drove 3 or 4 cars and he knew the ins and outs of each one. He was honest, and if he didn’t know answer on the spot would take time with me at his desk to research and answer it accurately which I appreciated.
I highly recommend asking for Kevin if you are looking to buy an Audi at the Natick location!
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September 2024 by John L
Great experience. Wunna, Scott and Zak were all great to work with!
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September 2024 by Christian Sayegh
I Highly recommend visiting Owen at Audi Natick. He helped facilitate the purchase on my new 2024 Audi Q5 55e, and I am very satisfied. I’m a New Hampshire resident so he met me 2 hours up north to pick up my trade-in and drop off the Audi, even met me on his day off to drop off something I forgot in my old car! Good Communication, responsiveness, and professionalism. Overall a great experience with him and Bernardi Audi Natick.
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August 2024 by dana darwich
Steve Dionis at Audi in Natick is an exceptional sales specialist. From the moment we walked in, the entire team was professional and welcoming. Steve's expertise and friendly demeanor made the car-buying process a breeze. We're thrilled with our new car and highly recommend Steve and Matt at Audi in Natick.
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August 2024 by Rich
Avoid doing any business with this dealership. Service department are crooks.
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August 2024 by Alan Melkonian
Nice service and professional staff, specially Jorge Paiola
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August 2024 by Thais Mei
It had a great atmosphere; I was able to work while waiting for my car on the second floor. I loved the mini market for us, and Linda was a great service advisor. I recommend and I am definitely going back
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August 2024 by Nazia Fuad
It was very satisfying experience and they were very helpful.
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July 2024 by Cam Truong
Had a great experience with Audi Natick not once but twice with the help of Kevin Chu, one of the sales reps at the location. He was very attentive to my concerns and knowledgeable of the cars he offered when my wife and I went looking for our cars. I highly recommend this location.
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July 2024 by ANDRE DEL AGUILA
I bought a used car in 2023. Worst dealer !!! I got issues with the finance director and with the car too.
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June 2024 by Peter Tripp
Audi Natick is a terrific dealership. Great people, easy to work with, no pressure, and high integrity. I bought a preowned vehicle that happened to develop an unforeseen problem just as I took delivery. Since it was late in the day and I had traveled 120 miles for the purchase, with no hassle whatsoever, they offered to cover the cost of the repair at my local dealership, and that is exactly what they did. To my mind, this represents the highest possible integrity, and I’m very grateful to them.
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June 2024 by Shannon Caulfield
Paula and the team at Audi Natick were amazing! They were thorough, quick and honest. I cannot believe was a kind and compassionate team that this dealership has! I would highly recommend.
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May 2024 by Ronny Tavarez
Just bought my first vehicle from Audi Natick. Joey was a great help when it came to finding the right vehicle I was looking for. Even though I test-drove the car multiple times, Joey took the time to answer all my questions. Would definitely recommend them over any Audi dealership in the Area. Also, Tegan the Business Manager is the best. Respectable, professional, and laid back. Tegan and Joey are the reason why I believe in their company slogan "Bernardi for Now, Bernardi For life."
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May 2024 by John Barcinas
Had a great buying experience at this Audi Dealer initially just intending to test drive but eventually buying a superb sport SUV.
Believe me no pressure no tricky sales tactics, just showing genuine concern for us the customers, addressing our inquiries with honesty and integrity. Megan & Megan were great! We came out with a great impression of the dealership and will most likely be long-time customers.
