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September 2024 by Andrew Fezza
This is the best Car Rental on Nantucket. Incredible service very friendly and professional. Checking in and drop Was extremely easy. I highly recommend Windmill.
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September 2024 by Jon Briccetti
I was worried based on some of the reviews I read - but when I arrived to get my rental (a very nice 7 passenger Toyota 4Runner), Sharica at the desk couldn't have been nicer. Returning was just as easy and everything was just as expected. super nice people & a great vehicle at a reasonable price. A++
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September 2024 by Bill Wasserbach
I’m writing to express how pleased I was with the service afforded me by your ticket agent Sharica at windmill auto rental during my stay on Nantucket Island.
The car I rented was very good. It was in clean condition and he would recommend and I would definitely recommend when will auto rental to anyone.
Thank you!
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August 2024 by Catharine Pulver
I have been renting from Windmill for years - have always been very pleased. They offer a great array of cars, in pristine condition, and their prices are competitive. Reserving, pickups, and returns were easy and any questions I had were quickly answered, and by a real person. Service has always been friendly and professional. I would highly recommend renting from Windmill.
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October 2023 by CTF Plumbing Heating (Flick)
Great price ..awesome time for both of us!
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October 2023 by Obey Ogboo
Danielle was very helpful, patient and kind I had a wonderful customer experience
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September 2023 by Katie O'Connor
I would recommend this business to anyone renting a car on the island. The employees are very kind and helpful! Their prices are reasonable, they have a good variety of cars, and our car was clean when we got it. You can price out/reserve your rental on the website, which is convenient. They also picked us up at the ferry and dropped us off there at the end of our stay, which was a big help.
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August 2023 by B.P. A.
Really good operation. Very easy to deal with and pleasant counter people. Prices were in line if not cheaper than others. The rental booth is right at the airport so easy to get to. The lady at the counter could see I had my hands full with kids/luggage and offered to get my car for me! I also had to make a last minute change to reservation and the accommodated me with no issues. The car they gave was clean and had no issues. I would use them again for sure.
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October 2022 by Joe C.
I believe it's the best bet on the island. I have been going up to Nantucket every fall to fish. I always rent an SUV for the week. I have had consistently good experiences with the vehicles and the staff. It's very convenient to receive the vehicle if flying in and or coming in by ferry, if you arrive by 3:00 Pm. If you arrive by ferry after that you will have to grab a cab to the airport to pick up the vehicle. I recomends Windmill based on a lot of experiences on the island. Btw Nantucket is one of the most beautiful places on earth. Fishing off the beach is amazing but the over abundance of seals will test your patience.
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October 2022 by ali Ali
No trust
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October 2022 by Jennifer Ware
We’ve been renting Jeep’s from Windmill for years. Always clean and reliable on on the beach.
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September 2022 by Alex
We reserved Toyota 4 Runner for one day. Car was clean and delivered right to the ferry. Over send ride started with stacking couple of times in a send until we figured out to switch from 2WD to 4WD. After that it was amazing ride to Great Point Lighthouse. On the way to light house you have a cold water and huge waves on Atlantic side and calm warm crystal clear water on Bay side. We had a picnic and swimming on bay side. By the end of day refilled tank and returned car back to Airport location. Lots of fun, definitely going to repeat it.
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July 2022 by Mama N.
Buyer Beware! I own a property on island and decided to rent a car with my husband for the July 4 holiday week. Everything was fine until (days after driving the car) a rep from Windmill stopped my husband in the Stop and Shop parking on Sparks Ave (weird enough) and told him there was no contract on the car and the car had been reported stolen. (WTH?). My husband provided the rep with our on island name and address, in addition, stating that we reserved the car months ago, our credit card and licenses had been recorded, a Windmill rep had literally handed him the keys and pointed him to the vehicle. Rep seems satisfied and drives away. It gets more bizarre. A few days later I'm in my driveway around 6pm. As I get ready to pull out a large black SUV roars up and literally blocks me in, Hawaii 5-O style. A diminutive woman, who I'm assuming was his wife, was the driver. I almost laughed. A white haired man in his 80s gets out of the passenger seat and informs me "the car has no contract and has been reported stolen." He failed to initially identify himself but I assumed he was another unprofessional goofball from Windmill. I argued with him for a few minutes and asked my husband to step outside. Attempting to logically reason with this man was impossible. He asked us to present a contract (after reiterating again that the car had been reported stolen.) I used a few choice words ($&@") , pointing to myself and my husband (in our early 60s) and asked him "do we look like car thieves?" WTH. My husband went to retrieve the contract and this gent proceeds to get even more agitated, stating that he was going to "call the police." I told him "if you thought we were car thieves that probably should have been your first step, Sherlock." I encouraged him to call NPD, as this whole scenario was going sideways fast. NPD showed up with their lights flashing. My neighbors were now at their windows with popcorn, invested in this drama. The incredibly patient patrolman asked the Windmill rep if it "was possible your front office lost or misplaced the contract?" Windmill goof states "no, impossible." He then proceeds to inform us that someone from his shop would be arriving with paperwork. In the meantime I have my credit card company on the line, confirming, via speakerphone (for the patrolman and Windmill goober to hear) that our credit card was indeed swiped on the day my husband picked up the car. Another Windmill rep finally drives up to our house and informs Sherlock Holmes (now identifying himself as Peter Conlon, President of Windmill) that they had inadvertently switched our reservation with another reservation....and the car was indeed legally contracted. Sherlock offers no true apologies and tells us "we are free to go." I retort "thank you, Officer." As he heads back to his SUV he asks the patrolman his name and badge number. Classic. Offensive? Yes. Slanderous? Possibly. Do I hate the sight of innocent windmills now? yes. Doing business with them again? Never
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June 2022 by Kristin E.
I was able to book online, very simple. Any questions I emailed were responded to promptly. They had the vehicle I reserved ready and parked in front of the airport. Grabbed the keys from the counter and headed out. Windmill Auto Rental made the whole process very easy. Just filled the tank up before returning and dropped the keys at the rental counter.
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December 2021 by Brian Best
I made a reservation for noon by mistake, my flight arrived at 6:00 PM.They left me a message asking what happened, they expected me at noon. I thought I was doomed, they were closed, I had no car and it was getting dark.I called them and they said the key was waiting at the terminal! The vacation was saved! My car was right in the front row of the lot. Great service, best car rental ever.
