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March 2024 by Nakita Watson
Matthew was amazing He listened to the details was prompt very polite was accurate chefs kiss to Matthew
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March 2024 by Tricia Russell
Karen is amazing! She's so thoughtful, organized and on top of every detail. I couldn't ask for better from the Tremont Credit Union. It meant so much to have her support throughout the process and I would work with her again any day. Top notch customer service and speaks volumes of the caliber of staff at Tremont Credit Union!
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March 2024 by Janelle Mullen
I have been a member of TCU for several years now, and I am extremely satisfied with their services. Their customer service is always exceptional and they make managing my checking and savings accounts a breeze. The online banking platform is user-friendly and convenient. When I needed a home equity loan, they walked me through the process and made it seamless. The rates they offered were competitive and the terms were flexible. I appreciate the personal attention and care I receive whenever I interact with their staff. Overall, I highly recommend this credit union for all your financial needs.
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March 2024 by David Flynn
Very easy to work with and offer programs that are beneficial to my family. I appreciate the electronic communications and a representative is just a phone call away if I ever have any questions.
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March 2024 by Michael Roberts
Tremont Credit Union is truly a credit to the banking industry. The staff at Tremont are very professional and knowledgeable. Whenever I had a question or needed additional help, I was able to get in touch with someone or have my phone calls returned quickly. My interactions with the staff allowed me have complete trust that the choice I made was the right one. Thank you again George Hardiman and the entire staff at Tremont Credit Union!
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July 2023 by N. S.
The customer service is literally the worst I have ever experienced. There isn't a branch you can call. If you leave a voice-mail, they get back to you A WEEK LATER!! Total incompetence with the revolving door of employees they continue to train poorly. Its new staff every branch I go to, yearly. This place deserves negative stars.
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December 2021 by Michelle Taft
The people at this bank were MORE helpful than ANY OTHER 'shared' bank I have been to. The ladies were super nice and not at all incompetent. Thank you!
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July 2021 by Tineisha L.
I would like to give a huge Shout out to Jack Fenelus aka Jack Fabolous. He was able to get approved for a loan that I never thought would be possible... simply because I didn't try. He is phenomenal and very educated at what he does and he does it with passion. Jack deserves a promotion I definitely plan on sending him more referrals. He was very understanding and understood the assignment very well. Thanks again Jack may God bless you. You rockk!!!
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June 2021 by Keisha L.
The costumer service and professionalism of the bankers at TCU keeps me going back. Jack F. Always has a great attitude, a smile on his face, and he is great at his job. I always have a positive experience when I go to TCU. Keisha L.
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June 2021 by nancy l.
Cheryl was a very pleasant and helpful to work with. She took good care of me and addressed all my issues I had.
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May 2021 by Adam Wilson
Incompetent- Save yourself the frustration and time and go elsewhere - not honest
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September 2020 by CP H.
Friendly staff, easy to become a member. They have all the conveniences of the big banks, but a lot fewer fees.
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September 2020 by Mike A.
Is Tremont Credit Union still in business? Does anyone know. I have called once or twice a day for the last 11 business days (M-F) during normal business hours. The call always has the same pattern: Please hold, there is one call before you. Then, several minutes later, the recording says there are two calls ahead of you. Finally, several more minutes later, it says to leave a message and we will call you back. Problem is, they never call back.
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August 2020 by Chris C.
Unethical, lazy, difficult to understand, possibly committing fraud. Do not do business with them.
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July 2019 by Greg M.
Ridiculous customer service. Three of us waiting to be seen and only one person servicing customers. There is another teller here, but she is busy doing other work. I am going to go back to Tad bank where customers are a priority because this is ridiculous.