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“The lady that works there is one of a kind. She should be the face of USPS nationwide. I guarantee you, there will be less problems with customer service at the USPS. Bravo!”
“Some stuff at this location makes it unnecessarily complicated. They had one of the most amazing CSR persons working there but i think he might have retired. Not too bad though, but with the USPS prices catching up to the UPS prices, the lines and complexity aren’t cool”
“Wonderful and friendly experience. I needed to purchase a shipping label to send a package to Georgia during peak hours (lunch). It was also the week before Christmas and the post office was understandably slammed. Despite that, the workers were very kind and efficient in servicing in the long line.”
“Joanie & the rest of the employees are fantastic.
They always help me when I need a question answered. The customer service is great.
The service has been hit or miss with delivery times for ground in the US taking 12 days in some cases. But overall very good.”
“Really nice people helped me with doing registered mail for the first time.
Fix their AC! It felt like high 80s and humid inside when it was cooler outdoors. Those poor folks were sweating buckets. Maybe there was a power outage because the ticket service was down too.”
8AM - 12PM
201 Neponset Valley Pkwy, Hyde Park
Post Offices
“I have been coming to this location for quite some time now and I can tell you that this has been the best USPS location I have ever frequented in a while. The people are calm, the people are nice, and they are specially very respectful. I recommend for anyone in the neighborhood to come by and visit!!!”
“I have been going to the Islington Post Office for years because the people who worked there were always friendly...until today. Bill needs an attitude adjustment.”
“I went to this Post Office today to mail 10 plusletters and a package. Hands down the best customer service I have every had. The older gentleman was kind and got us in and out quickly. TY!!ackage.”
“Wow! I am visiting my sister here and just mailed out 3 posts. Vin the clerk pick up a mistake on a zipcode I have been using from Thailand for a year. He check the zipcode I had 3 times and mine was wrong. Great service and no wait. Easy peasy in and out. Thank you Vin!”
“Chuck was so helpful and guided me through the whole process. This was greatly appreciated as someone who is not from America and was unsure as to how everything worked!!”
“Heidi is literally the kindest postal service employee I have ever met! She helped me figure out the best ways to mail two different packages, and she was so sweet to everyone else who came into the post office while I was there. USPS, know that Heidi is the best of the best!! :) This will be my go-to USPS location as long as I live in the Boston area.”
“Wish I could give 10 stars to the Roslindale Post office. I was putting together a retirement for my boss that was due at noon. I was waiting on 3 more envelopes that my colleagues had put in the mail the week before that I anticipated were most likely in the carriers bag out for delivery. At 10:30am I called the PO and April answered the phone. I offered to meet the carrier wherever he was to grab the envelope since my afternoon mail delivery would mean I could not finish putting the gift together. April went above and beyond and found the carrier and within 30 minutes the two envelopes were dropped in my box and she called to confirm they had been received. In 93° weather, I tried to run out to give the carrier a cold Gatorade, but he was already gone before I could get there. Both April and the mail carrier went out of their way to save the day so that we could complete the gift for my boss. A+++++++”
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
“This is a wonderful post office! I’ve been a customer since 1969. Postal sales associates very competent, pleasant, knowledgeable, and efficient. Easily handicapped accessible. Being open onSat 8-noon helpful.”
“the workers were respectful, patient, kind, and understanding. they allowed me to attend my passport appointment early and the whole process took less than 15 minutes.”
7:30AM - 2PM
770 Massachusetts Ave, Cambridge
Post Offices
“This has been my post office for 3 years and I go regularly. They handle everything in a professional manner, they know a lot, they are organized and ready to help. I usually don't have to wait for too long. I never had my packages missing and they always get delivered promptly. My package got stuck in another post office (went there by error) and it has been stuck for over 3 week. This post office even helped me out with that. I am so grateful. Every employee is helpful and special thanks to the lovely blonde lady who resembles Stevie Nicks!”
“I don't know exactly what "weird vibes" mean in the context of a post office. Long lines? Are you not used to that by now? 99% of my experiences have not been negative at all. In fact, I find the postal workers friendly and willing to go above and beyond.”
“Denise is a rockstar. She was very knowledgeable about passport/ state dept info and how to send our passports for renewal. She even helped us save $10 on shipping. Possibly the best post office interaction of my life.”
“I normally go to this one since it is close by. The staff there is always very polite and friendly. There is never a long wait in line. So you can be in and out very quickly.”
“I think the "mean lady" is gone because I've been to this location several times in the last few months, and they are wonderful! When the line gets long, they apologize for the wait and are very nice and helpful. I find this location a lot better than the E Walpole and Randolph locations where I used to go. The two current employees I always see are quick, knowledgeable, and kind.”
8:15AM - 12:30PM
333 Plymouth St, Holbrook
Post Offices
“Not sure why this location has such low reviews, went in to mail some letters and the woman helping me was one of the nicest ever. I don’t mail things out typically and she was kind and helpful. Much nicer than the staff at some of the other USPS’s I’ve been to”
“USPS Canton branch is conveniently located and easy to access (just don't perform a u-turn to park). The staff is always professional, friendly and happy to answer any questions one may have. Not all local USPS locations are equal, which is why I'll often drive further to this one even though it may not be the closest.”
“You can always find the same people working here. They will help you and direct you if you ask. It's USPS. Bring your own tape. UPS and FedEx charge a premium for package delivery, but give you tape for free - so what?”
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“Dave opened up the doors at 8:00am sharp and was absolutely charming to every person in line. Great service, amazing speed but his attention to detail was very helpful!! Thank you Dave!!”