“My experience always starts with Mary, This is now my second time renting a unit and both times Mary elevated my experience by her willingness to make sure that I was 100% satisfied with my unit. She treated me and my movers with professionalism.”
9:30AM - 6PM
540 Hillside Ave, Needham“The facility is clean, has relatively easy accessibility and has long hours. The issues are, 1. Expensive. Effective May 1, 2024 the rental costs are rising AGAIN. This makes a medium size unit, 10' x 10', a 57% increase in less than two years., 2. The owner tacks on a $0.50/month fee to support his pet charity. It's a minor amount but why should renters pay for his charity contributions?, 3. Renters occasionally parking the four spaces directly in front of the main doors to the building then leave their vehicles and trucks for extended time periods, sometimes for over one hour, when they are moving items around in their rental units. They do not move their vehicles after unloading them into nearby spaces to free up the loading/unloading area., 4. Last year the firefighting system failed. The Town of Needham/Needham Fire Dept. restricted access to the facility to only during office hours. This eliminated access to storage units during the weekends. It also increased risk to the renters. No discounts were offered during the months when this occurred.”
9:30AM - 6PM
5 Foxhill Dr, Walpole“Marcia was kind and explained everything well. It was our first time renting a storage unit, and the process was smooth thanks to her! Exceptional customer service, definitely recommend!”
“I had a not-so-great experience with the employees at my storage facility but Alexis really helped turn my experience around. She was kind, empathetic, listened to my side of the story, and overall treated me like a person not just a name on a computer. Very thankful to Alexis for the quick and easy solution and for the positive interaction!”
“This is our 6th move in 12 years; domestic and international. The crew of Scott, Bobby, Luis, Alissa, Will and Adam were top notch. Professional, polite, hard working and treated all of our belongings with care. Would highly recommend. Thank you!!!”
9:30AM - 6PM
110 Leland St, Framingham“The units are squeaky clean, at least the four that I had. It started off with a reasonable price but I guess I stayed too long because the rate started going up much faster than inflation. Great place for a short term rental.”
9:30AM - 6PM
147 Green St, Foxborough“My unit was never disturbed. I always felt safe while I was there. A lot of different sizes available. Convenient location. Chris takes care of the place and he’s always friendly and willing to help. Couldn’t give five stars because the price goes up up up. It can get costly quick. Otherwise, it’s great!”
9:30AM - 6PM
90 Taunton St, Plainville“My experience was great. Mike explained everything so I understood. The whole process took about 5-6minutes. Unit was easy to find. I would recommend Extra Space Storage to anyone looking for storing.”
9:30AM - 6PM
89 Waverly St, Ashland“Working with Andrew was extraordinary. He helped me every step of the way explaining the options available to me in extending my contract with Extra Storage. He also explained to me the new type of locking mechanisms being added to each unit. He was able to change the locks that morning and I was able to extend my rental agreement. Thank you Andrew for your quality service, safety and attention to our storage materials.”
6AM - 9PM
71 Bishop St, Framingham“Vanessa is an amazing manager! She made the whole process so easy and stress-free. Her professionalism and knowledge about the job are impressive, and she explained everything clearly. What sets Vanessa apart are her people skills she’s friendly, approachable, and genuinely cares about her customers. She made me feel valued and took the time to ensure all my questions were answered. I highly recommend Vanessa and this storage location. She goes above and beyond to make the experience simple and enjoyable. Thank you, Vanessa!”
“All American Self Storage treated me really well during the 2 months I was there. They have a friendly, accommodating staff. The place is clean, easy to access, easy to navigate, and about as hassle-free as you can get. I highly recommend them.”
“Sandy is an amazing person, she took her time explaining everything to me. This place is very clean, very bright, and safe. I like the fact that I can use the app to access the place. I would definitely recommend this place to anyone looking to store their belogings.??”
“I personally have a very good experience in this place, they have warehouses of different sizes, a spacious place, they have privacy, they have a very kind and fair owner. They have Uhal's for rental, I recommend it.”
“I highly recommend this storage place. It is clean, with friendly and helpful owners, good security, and fair prices. The gate requires a code and there are video cameras so I felt very safe being there alone. Cathy, the owner, is a special delight and very helpful.”
9AM - 5:30PM
12 Brook St, Holliston“Always answer the phone and are incredibly accommodating and helpful. Good storage unit at reasonable and competitive price. Nice to work with a smaller place that has consistent staff who know you and make it all easy.”
9AM - 5PM
162 Pond St, Ashland“How do you review a storage place? Don't they just store stuff? Well, yes, they do but having recently rented a storage locker for my kids in a different state, there IS a difference. First, 126 is secure, well-lit and makes me perfectly comfortable come nightfall. The spaces are immaculate - the unit, the hallways, the driveways, etc. And, while we have been renting for over 10 years, they know and remember me by sight and are extraordinarily pleasant on the phone or when I wander in to the office. I understand that I am paying you for a service, but you guys deliver it wonderfully so I'll say thank you.
Andrew”
“Needed to find a storage unit fast. The Walpole, MA location had just what we wanted. Jenn talked about my options and had the answers. She really knows her stuff and made the process easy and fun. Made me very comfortable leaving our things in storage there because of her professionalism.
Based my experience her I would easily recommend the Walpole location.”
9:30AM - 6PM
81 W Union St, Ashland“I was very impressed with the cleanliness, and ease of access with this storage facility and property. George Hodges, General Manager of this facility was very professional, patient and knowledgeable regarding all of my questions and helped me find the right size unit for my needs. Signing up was easy, efficient and painless. Thank you!!?
Addendum: November 1, 2024 Been here 3 years with changes from CubeSmart to now Extra Storage. Still a nice place for my storing needs and the changes to Extra Storage was easy. Current General Manager, Craig is friendly and attentive to my needs and questions.”
10AM - 6PM
302 Hartford Ave, Bellingham“Prime Storage in Bellingham, MA was great! We had a unit that we could access by driving right up to it. The pricing met our expectations, and everything was safe and secure. By far, we really appreciated the exceptional customer service that Brian gave us for our entire year there.”
“We've been working with Brian, Erika & the team for years and they are fantastic! They facilitate the collection and packing of antiques we purchase at auction in the area and are incredibly efficient and always ensure the safe arrival of our goods.”
“I have been a member since the facility since it was in Allston. Never had any issues with staff or the facility. My only complaint is that Framingham is so far away.”
“I work as a Corporate Relocation Driver for Wm. Duggan Co., Inc. They have the most well maintained fleet of any Atlas Agent. They work hard to earn the trust of our customers.”
“Have rented U-Haul trucks here for business (of which they have a good inventory as well as a few trailers). Brad is very friendly, helpful and organized when it comes to processing your rental going out and checking it back in. The facility is large and has a variety of storage options from unheated to conditioned storage and is easy to get to off Washington Street. If you need a U-Haul or storage in the local Franklin-Bellingham-Mendon-Wrentham region this is a good place to consider.”
“We used Olympia Moving for and in town move today and had just the best experience! The movers were so friendly and accommodating when we asked questions or made suggestions. They assembled and disassembled a complex loft bed with ease and accuracy. They moved our entire house in approximately 4ish hours - we were in awe! However their professionalism and demeanor was most impressive! Trust me - we shopped around for movers and the price was competitive and fair but definitely well spent. Use Olympia movers!!!!”
“The customer rep. that I spoke to was professional, very helpful and patient with answering all my questions. Also, the manager, Joe, at Millis location was also excellent. He was professional, friendly, patient and very helpful.”