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“Verizon staff is extremely helpful. Christivannah helped my wife, daughter and myself different times for upgrade and account issues. I prefer this store because they are polite and professional.”
“Dereck and Ohmary were very helpful helping me figure out my passwords and logins and then helped me save money as well, they were very helpful very early in the morning and I appreciate their patience with me”
“Went today to get wife new IPhone. The staff was very helpful and knowledgeable . Answered all of her questions and helped get the new iPhone started. We highly recommend this location for any of your IPhone needs. Besides being knowledgeable, the two gentlemen that helped her were very personable.”
“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”
“Knowledgeable staff, excellent service and support. This is my third cellular transaction at this location and their team has been consistent in providing quality service each time.”
“I recently purchased a new Samsung I 24 cell phone at the Franklin store. Kelsey Kaye was so helpful in helping select a phone best suiting my needs. She answered all my questions, quickly set up the new phone & walked me through how to use the newest features. I highly recommend the Franklin store & ask for Kelsey.”
“Tmobile has excellent customer service! I needed a data transfer from my old phone to a replacement phone through Tmobile's insurance carrier and Christoph transferred the data, not once, but twice, due to an error that I made with my new phone. The visits were a week apart.Spanish and Portuguese are spoken here as well. A great place to go if you are considering buying a cell phone”
“Excellent experience with T-Mobile in Ashland. Nik and Ash spent hours with us helping us to decide what phone to buy, finding us the best deal (by far! One phone was free!), moving our info from our old phone to the new phone, etc. They were totally honest - telling us the truth about what would work and what wouldn't - to our benefit only, not necessarily to theirs or T-Mobile's. Highly recommend!”
9AM - 1PM 2 - 5PM
518 Union Ave, Framingham
Internet Service Providers
“Great customer service the gentleman who works the office was great helped me get my service running again after a truck knocked the wire off the pole. Within 24 hrs had my back up and running and the internet service is awesome powers all my devices flawlessly”
“I was having the worst time ever with a few of my cell phones and my account. No matter what I did with them, I was getting nowhere I had even been to a Verizon store. Then I went to the Verizon corporate store in Bellingham, Massachusetts's. At the store I met with the most wonderful employee ever named Andrei! ANDREI was not only quickly able to get my cellular telephones situated physically he additionally organized things in my account with Verizon and now my life is much easier. A consummate professional, wonderful employee and compliment to Verizon.”
“My phone wasn’t taking a charge. Elvin, the customer service rep who checked me in diagnosed the issue and fixed it in the next 5 minutes. The customer service was much appreciated!”
“The manager and one other guy, can’t remember his name, were very helpful with getting Wi-Fi for my new place. Quick, easy, and Wi-Fi is working great already. Highly recommend”
“I received excellent customer service here. The customer service rep was extremely kind and patient while working with me to resolve an issue I had trying to change my service over the phone with the customer service center. In the future, I'll always come by the store rather thank call the service center.”
“We went to this store because of the rating it already had with past customers. We recently had changed our internet/tv service with Xfinity and had added cell service. We had been back to our original center five times, and the service/pricing was still not as promised. The last time we went, we were just flatly told, "We don't provide technical support here" That's when we went to the Bellingham store. Matt was our main man and fixed everything for us, including the correct monthly pricing amount. Karen came over and helped also. At one point even the manager, Tom, was involved offering his help. We were there for over an hour. We will never go to any other Xfinity store. They are the best!”
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“Ask for the Manager Junaid. Very knowledgeable, kind and courteous! He took the time to answer all my questions and concerns! This store is by far the best experience I have encountered compared to the other verizon stores I have visited. 10/10 highly recommended!”