“I moved to Utah from Massachusetts back in 2017 and I still use Needham Bank as one of my main institutions and this is my go to branch if I have any issues. Johanna, Marjorie and Maria are all fantastic. They constantly go above and beyond should I have any problems. Needham Bank cannot be beat in terms of customer service!!!”
“Salemfive has the highest money market rates and offers the best customer service in our area.Meghan Custer helped myself, wife and 92 year old mother-in-law open several new acounts. Meghan's professional patience and understanding was admirable. Both my wife and motherlaw had many questions , too many to be honest, but Meghan handled them better than I could after 40 years of marriage.Also, congrats to the branch manager who established a culture of excellence so employees treat you with respect and appreciation.”
“It has always been a great please to work with this branch since the day I opened my account 3 years ago! The staff is always super friendly and willing to help. A great atmosphere to be in. Went in there recently thinking It was going to take me a while to resolve my issue but Amanda and her team helped me out so effortlessly. I was in and out in less than 10 mins! Their efforts and ability to help their customer always amazes me! Thank you!”
“The main branch of the Milford, MA Rockland Trust has earned my wife’s and my respect. Our dealings with this banking firm has always been a pleasure. Their professionalism, caring for the customer and personal touch is stellar. As many of us do, we have frequented many banks in our lifetime. They are for the most part attentive and professional. Rockland has gone to another level. Their management personnel doesn’t hesitate to meet with us and makes every effort to go one step further. Maureen, Kathy and Scott have been exemplary in the way they interact with us. Rockland’s Club is a great touch. They have great activities, discounts and benefits. They go the extra mile. Kudos to the entire Milford Rockland staff.”
“I had an awesome experience at that bank this morning. I was helped by Jonathan, and he took care of all my needs that I walked in with. I am so grateful for an awesome experience.”
“I used to love Eastern Bank, but now there aren't as many locations, and without a vehicle, it's quite a distance Weston to Watertown, Natick or Lexington. One in Waltham would be lovely! Maybe one day if I move back to Salem, they were always helpful there, but unfortunately they just sent us new cars on closed accounts..lol.... They must miss us too??”
11AM - 2PM
25 Prospect St, Framingham“Been going to this location for the past year since moving to the area and have no complaints. Staff is courteous and always super helpful. I am always greeted with a warm smile.”
“Me and my wife were at the Walpole branch today, to add my name to my mother's bank account to execute my PoA. We worked with Lori O'Neill. It bame apparent quickly there were multiple hurdles to overcome, Lori was very patient and professional, and certainly knows what she is doing. After about an hour, everything was in place and all set. Thank you so much Lori for being there for us!”
“I have been using this bank for 10 years and never had a problem with it. It’s nice to go somewhere where everybody knows your name. Even though I don’t live in Norfolk anymore, I keep my account because of how exceptional service has been for me.”
“Everyone at Chase is very professional and kind When I first walked in, I was greeted by two people. The person who helped me applied for my credit card was Justin He was very professional and knowledgeable about credit cards he definitely deserves a raise.”
“It is an AMAZING bank. I opened account there recently, and the quality and level of customer service there is the best I've ever seen in my 20+ years in the area. They do not charge fees for their checking and savings account, they do not play games with minimum required balance, they reimburse other banks ATM fees. Super professional and accommodating. Jose and Gail were able to answer all my questions and were simply great. I highly recommend this bank.”
“This is the best branch of Citizens bank. I have my coconut with citizens for many years. I have been to several branches and used their 800 number on many occasions. If I were to rate their services at other locations on a 1-5 rating scale, 5 being best, 800 will get rating of -2. Canton branch will get 4, Chestnut Hill will get 3. Sharon staff are competent, committed, and friendly. Many thanks and best wishes to them (especially Rosa, Anne, and Brian).”
“Due to my bank here in Natick closing their safe deposit boxes I did a little research and listened to friends and received all positive input about Middlesex savings bank, in downtown Natick. Simply a pleasure! From the Branch manager, John King - to and including the young man, "Alex"ander MacLellan who did all the paperwork, legwork and all around "old school" customer service, .. it was the most pleasant and professional experience I've had in a long time. From my initial goal of obtaining a new safe deposit box, Alex explained over and above, without "salesmanship" pushing, all that Middlesex offered, ways I could benefit my specific situation and treated me like family "old school customer service?! To me, possibly the most important ingredient of any business. All of my banking business will be shifted to Middlesex and proudly would recommend them for anyone considering any banking. Quality people who are very well trained, have been with the company for considerable time which said a lot to me. My highest praise; "Compassionate Professionals".”
“Exceptional customer service they make you feel like family and they go above and beyond for the customer. I highly recommend you do your baking here. They do not fee you to death like the terrible service at Bank of America..”
“The bank staff are very courteous and helpful. I have used this bank for 20 years; and never had any issues. The staff are better than at the majority of banks that I have used in over 40 years.”
“Big shout out to David who helped my wife and I update our account today! He was friendly, personable, professional and efficient! He really made what can sometimes be a hassle (going to the bank in general) an enjoyable experience! Keep up the great work!”
“I saw a page review about Mrs Brenda William and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $700 I got $6,200 within few day's of investment I was so shocked, with Mrs Brenda William , your money is 100% secured,. Trust me you have nothing to lose”
“⭐️⭐️⭐️⭐️⭐️I cannot speak highly enough about my experience with Direct Federal Credit Union! Not only do they excel in providing top-notch banking services, but they go above and beyond to reward their members.From day one, the staff has been incredibly helpful and accommodating. Whether it's assisting with a loan application or answering my questions about financial planning, they always deliver with professionalism and a smile.But what truly sets Direct Federal apart, is their commitment to member satisfaction. I recently discovered that as a member, I had access to exclusive perks! Thanks to Direct, I not only have a reliable financial institution to rely on but also the opportunity to enjoy exciting experiences in-branch. I highly recommend Direct Federal Credit Union to anyone in search of exceptional banking services with added benefits!Keep up the fantastic work, Direct Federal Credit Union! You've earned a lifelong member in me.”
Closed
34 N Main St, Natick“Came in to this branch for the first time recently and was blown away by how nice and efficient everyone was. I came in to get a certified check, and Dell was so fast, I also asked about two other issues from a name change I had been trying to solve for literally years that other branches couldn’t solve - he literally told me exactly what I needed to do for one and completely solved the second. Excellent customer service! Thank you Dell and the woman at the counter who’s name I didn’t get!”
“A well run community bank. I have been a customer for many years and have a few CD accounts and savings accounts for my children. Walpole Coop always pay competitive rates on CDs and the staff is very help with CD renewals and any other questions. They take care of their account holders. Walpole Coop is also a member of DIF and FDIC account insurance, which is 2 levels of account insurance many banks don't have.”
Open 24 hours
1340 Main St, Walpole“Years and years ago, I was a part of Sovereign Bank. And you know what, there were no issues with it. But then I came to the consensus when my life started getting increasingly busy and the time I had to go to the bank was minimal. Sure, there was (and still is) a Sovereign/Santander in my own town rather than driving out of town, however banking at my normal supermarket was much more ideal. This Citizens Bank location sits inside the Walpole Super Stop&Shop along Route 1A in Walpole. There is a Citizens Bank in almost every single Stop&Shop, which also contributed to my decision of switching to Citizens (as my favorite supermarket, that I shop the most frequently is Stop&Shop). It's open much later than most other bank chains in the area. Monday through Friday they are open 10am-7pm, Saturday 10am-5pm, and Sunday 10am-3pm. The regular team of guys who work here are always happy, energetic and always joking around. Huge bin of lollipops, barely ever a line, and great policies and benefits (especially in comparison to Sovereign / Santander!) 5 stars for this Citizens Bank!”
“I had an excellent experience working with Andrew Monticone. I'm very happy with my decision to go with him and Leader Bank.He made the mortgage process a breeze with prompt responses, clear communication, and a friendly approach. I was often amazed at the turn-around time for some of his responses. Leader Bank gave me a very competitive rate as well, which was great.Andrew and his team were excellent and I plan to work with them again in the future.”
“excellent customer service and prompt response to the needs that one as a customer has, its very friendly staff, I loved it, I would return again, and its manager, a great person.”
“If you're looking for amazing customer service this is the bank to go to. All the Tellers always go above and beyond to help me. Always super friendly with a big smile on their faces! There's a young lady there that goes to UMASS who makes Me want to come in the bank and say hi. Nice to have employees that can carry a conversation and our super helpful. Thank you for all you are truly appreciated!”