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June 2024 by Pat Sylvester
They are always helpful
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March 2024 by Cill Ekman
Jonathan at this store was very helpful will be back and he gives me more hope in verizon. Great guy. Aka miracle man
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February 2024 by Holy Diver71
Told me they don’t accept phone returns but conveniently have return boxes? Confirmed with a Verizon online supervisor at another store that since they are a corporate store, they do handle returns by supplying return labels and boxes. Four people sitting down helping no one. Either they are incompetent or simply lazy. I don’t know which is worse. Stay far away. This store is a waste of real estate.
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November 2023 by Joecy Dasilva
Excellent customer service mike was very friendly and able to answer any questions or concerns we had i definitely recommend. If i could i would double the stars ⭐ to 10 . keep the good work
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October 2023 by Christine Lavallee
Found out later that I could have gone to Best Buy and got a much better deal. They have all different types of phones and carry plans with the same carriers as Verizon or anyone else,but at a much BETTER PRICE....
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October 2023 by Buzz Messina
I always feel rushed and not important.
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September 2023 by Giselle R
Dear Jose please find a better job I went here today and had to call the police due to how horrible this individual was with his employees refused to give me their names to submit a report with Verizon please stay away from this store they are horrible stand all day doing nothing someone find them something to do other than stand around like idiots. WE ARE PLEASED TO GO TO T-mobile after another horrible experience!
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July 2023 by Cody Sean
Great experience in the Millbury location
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July 2023 by Jonathan Santos
Suela was very helpful. I appreciate the business she gave to me.
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July 2023 by Pauline Lorange
It's not a very helpful place.
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July 2023 by James Ray
Closes prior to posted times!
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July 2023 by Full Throttle Send
Great customer service.
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July 2023 by Timothy Pageau
If you work 9-5 good luck. Extremely inconvenient store hours.
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May 2023 by Camille Feal
I’m grateful that Suela helped me process a return on this visit. She was kind even while explaining their policy. She did the right thing even though it’s not easy.However this visit was marred by the Verizon customer service line I had called into. They were too eager to take my money to place a order to pickup in the store. Then when I had gone into pick it up, I wasn’t allowed to because my name did not match the account owner! You could imagine the embarrassment.Later when I called to have this order canceled, they would not process this request. This customer service experience was terrible in that respect and they need to be called out for it. On the other hand in store, they did their part and I’m grateful.
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May 2023 by Teri Bolyog
Went to Verizon store at the MILLBURY mall for some help with disconnecting some of our phones. Four employees were sitting around, one was actually working. A woman picked up her head and said she was busy and asked another employee if he was free to help. He reluctantly got up and asked what we needed. He handed us a paper and said to call the number as they can’t help us at the store. What a waste of time and energy. If you are not buying a phone or service, they can’t be bothered. So much for customer service. Consumer cellular here we come.
